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Toyota of Des Moines
Grimes, IA
6,840 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,840 reviews
January 31, 2025
I had issues with battery during recent cold snap. Toyota Service got me right in and even performed oil change and inspection and had me out the door in less than an hour. Toyota Service got me right in and even performed oil change and inspection and had me out the door in less than an hour. More
by str8talk00
Verified CustomerEmployees Worked With
January 31, 2025
I was able to schedule an appointment two days (not 2-3 weeks) in advance. Toyota of DSM performed the desired services, identified “next steps” and gave me a “heads up” about the extent and cost of the ne weeks) in advance. Toyota of DSM performed the desired services, identified “next steps” and gave me a “heads up” about the extent and cost of the next maintenance appointment. More
by jasgran
Employees Worked With
January 31, 2025
January 31, 2025
There was a tire pressure light on on the dash and the explanation given for not fixing it was completely unacceptable plus I was charged for the tire rotation which should have been free because I had bo explanation given for not fixing it was completely unacceptable plus I was charged for the tire rotation which should have been free because I had bought the tires and had them mounted at Toyota of Des Moines. Also, I bought a new spare tire at Toyota of Des Moines last May and have had the tire pressure light on since then. More
by REGGIE15
Employees Worked With
January 31, 2025
Prompt and courteous service. Answered my questions and did not feel rushed. Waiting area comfortable and appreciated the coffee and treats. Service advisor very good. Answered my questions and did not feel rushed. Waiting area comfortable and appreciated the coffee and treats. Service advisor very good. More
by loiscy
January 31, 2025
I needed same day help to replace the battery. My service tech was able to include us in the AM schedule. My wait time was less than 45 minutes. Thank you , S My service tech was able to include us in the AM schedule. My wait time was less than 45 minutes. Thank you , S More
by Susan dunlap
January 30, 2025
This place has a really nice environment, clean relaxing lounge and very courteous staff , mobile update to keep you informed on how there working on your car. lounge and very courteous staff , mobile update to keep you informed on how there working on your car. More
by BORYREM21
January 29, 2025
I thank you all team members who support me to buy Toyota Tacoma truck today. Thanks saily and pj carry a lot. Toyota is the best company today in world. Tacoma truck today. Thanks saily and pj carry a lot. Toyota is the best company today in world. More
by Keshab Koirala/ sarasoti subedi
Employees Worked With
January 29, 2025
My first visit was negative, the man was clearly trying to sell me tires I didn’t need and never properly entered me into the system. My second and third visit with Alex was way better and made me feel mor to sell me tires I didn’t need and never properly entered me into the system. My second and third visit with Alex was way better and made me feel more comfortable with receiving services here. More
by megangauley
Employees Worked With
Alex was good, old grumpy mean man was bad
