Toyota of Des Moines - Service Center

Happy with service. I was told I would have a shuttle service brought my son. Then when I got there was told again yes. Then when shuttle arrived said they no longer go I was told I would have a shuttle service brought my son. Then when I got there was told again yes. Then when shuttle arrived said they no longer go to my destination. Would have been nice if they told me sooner so I could make different arrangements More

I had an issue with my new-to-me RAV. it was an electrical problem and it happened like 2 months after buying it with 20k miles. Justin brought it in, checked it out in 5 minutes and fixe it was an electrical problem and it happened like 2 months after buying it with 20k miles. Justin brought it in, checked it out in 5 minutes and fixed it up for free. I figured it would be $200+ so it absolutely made my day. Great customer service :) More

I really appreciated how polite and professional everyone was while I had my car serviced. I will definitely return. was while I had my car serviced. I will definitely return. More

Received excellent auto care in a very timely manner. Good service from my tech and timely suggestions on additional needs. Waiting area was fine (the coffee was also good). Will be back for next servi Good service from my tech and timely suggestions on additional needs. Waiting area was fine (the coffee was also good). Will be back for next service! More

Professional, organized, on time. Great communication about the service you’re receiving. Answered all my questions. Great communication about the service you’re receiving. Answered all my questions. More

Prompt service, friendly staff, shuttle service was prompt and friendly driver. Appreciated the clean environment. prompt and friendly driver. Appreciated the clean environment. More

Excellent service! The work is always timely, honest and gives advice to what needs to be done. Trust them ?? The work is always timely, honest and gives advice to what needs to be done. Trust them ?? More

This car is has been serviced by Toyota of Des Moines since 2010 . Technian said car had a aftermarket oil filter housing, wanted $ 96 00 to replace it before going forward . Oil housing was fine . I since 2010 . Technian said car had a aftermarket oil filter housing, wanted $ 96 00 to replace it before going forward . Oil housing was fine . I feel I was played to be charged for something unnecessary. If the aftermarket oil filter housing is on the vehicle you installed it . More

I am a Toyota customer. I bought 3 cars until now. Everything running good. I believe Toyota is the best ever. I bought 3 cars until now. Everything running good. I believe Toyota is the best ever. More

Always a good experience at Toyota of Des Moines (a customer for 40+years). Professional, prompt, well-managed, friendly professionals. They give good explanations of what they did and any concerns to customer for 40+years). Professional, prompt, well-managed, friendly professionals. They give good explanations of what they did and any concerns to watch for. I regularly recommend it to friends and family! More