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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,790 Reviews

3,790 Reviews of Toyota of Des Moines - Service Center

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August 11, 2025

Very helpful, takes time to explain what needs to be done and why. Quotes accurate prices before does additional work. Very friendly More

by CAPOCIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

The dealer always seems to keep your appointment time on schedule. Appreciate that portion of the complete service experience More

by NEIL.RUNELLA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

The dealer had prompt service excellent communication through out the entire process. Actual cost came in less than their estimate. Vehicle was returned cleaner than it was delivered. I will recommend th More

by wortsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Nice structured, good customer service. Only problem was the price. I got changed $50 for just fixing a puncher in my tire. Thanks More

by ilan.zisman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Toyota of Des Moines picked up my truck from work and did the service and brought it back in a timely manner. More

by METZGER_761120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Thank you! Great service and communication on what issues I was having with my car. More

by LLRJONES1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Everyone was very friendly and helpful. They explained everything that they were going to do. The price was very reasonable. More

by cathy.gress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 09, 2025

Great experience. The video inspection was a real bonus. All of my service visits have been like this one. More

by JBERGDM46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Fast and complete service as described. No surprises. Appointment was on time and had friendly service. Thank you More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Efficient service from making the appointment online to paying the bill. I know my rav4 is being taken of by pros. More

by sjmattly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.