Toyota of Des Moines - Service Center

Easy to schedule appointments. I thought it took a long time for appointment but Gabe told me it was bc of over noon hour. I just need to remember to schedule earlier in the day. I thought it took a long time for appointment but Gabe told me it was bc of over noon hour. I just need to remember to schedule earlier in the day. More

Fast through and accommodating service as always. We always enjoy the service Toyota of Des Moines grimes provides. It's easy efficient and hassle free. Thank you so much. We always enjoy the service Toyota of Des Moines grimes provides. It's easy efficient and hassle free. Thank you so much. More

All was great with exception of 2 completely different times told to me for time needed to do recall so had made arrangements based on what I was told and took time off work then showed up and it was a fr times told to me for time needed to do recall so had made arrangements based on what I was told and took time off work then showed up and it was a fraction of the time told and that I could have had scheduled it for later in afternoon More

Great and quick service. Love the videos of the maintenance. Also tell you ahead what might need to be serviced in the coming visits. Service advisors are great. Love the videos of the maintenance. Also tell you ahead what might need to be serviced in the coming visits. Service advisors are great. More

Quick and easy. Very friendly team who got me in quickly and took care of the issue. Thank you! Very friendly team who got me in quickly and took care of the issue. Thank you! More

$96 is way to much for an oil change/full service! I was unaware that my free oil changes were up. When I made the appointment no one mentioned that. So when I was asked to pay $96 for an oil change. I was unaware that my free oil changes were up. When I made the appointment no one mentioned that. So when I was asked to pay $96 for an oil change. It came as quite a shock. More

I can't complain about anything they are always a big help Kind, courteous, helpful, and and very pleasant to interact with help Kind, courteous, helpful, and and very pleasant to interact with More

I don't like review questions. Need I say any more. It was just an oil change and tire rotation. Need I say any more. It was just an oil change and tire rotation. More

Slower than expected. 2 1/2 hour wait time. Glove compartment door fell open on the way home and we can't close it. ?? We live 60 miles away. 2 1/2 hour wait time. Glove compartment door fell open on the way home and we can't close it. ?? We live 60 miles away. More

I arrived early but they got me in anyway and got started. Very efficient. I like how they kept me very informed through the entire process. Even though it was simple maintenance, they took it se started. Very efficient. I like how they kept me very informed through the entire process. Even though it was simple maintenance, they took it seriously just like anything else. I love the video given so I can see everything More