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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,451 Reviews

3,451 Reviews of Toyota of Des Moines - Service Center

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May 22, 2025

Seemed like a poor attempt for a quick fix to my vehicles problem. Could have been done better. More

by DARREN.TOLLEFSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

They are efficient and professional. Always in and out quickly. Good, so keeping me as a customer! More

by RENEEWULF64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Very much appreciate the courtesy shuttle service. Staff were friendly and accommodating as always when there for service. More

by CINDYHENDRICKSON010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Different Justin in service
May 22, 2025

Very good service took about two hours but very satisfied with service and the dealer interaction they fixed my problem More

by GVMARCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

I have been so very pleased with Toyota of Des Moines. From my Toyota Hilander itself, which I love, to the sales people, the service department, the customer service representatives. I plan to purch More

by juju900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Always look forward to going here as they have great service, great atmosphere, great staff and always refreshments available. Thanks for all the memories Toyota of Des Moines. More

by LISA1OLDRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Great experience overall! Have been coming in since I got my Toyota and have always had the best experience coming in ☺️ More

by a.mlodzik2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Great job! Iam happy I get help .iam satisfied goog job see you nest time More

by DAMBERKHANAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Very good Excellent service center everyone very nice and polite and helpful Nice clean shop More

by yamayacy
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
May 20, 2025

We had a factory recall on our RAV 4. We were able to make an appointment within a short amount of time. The repair was done quickly while we waited. The service time was less than estima More

by pd353n453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Beckman
5.0
This rating includes all reviews, with more weight given to recent reviews.