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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,659 Reviews

3,659 Reviews of Toyota of Des Moines - Service Center

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July 11, 2025

Ian Davis is great and whole service department was really good. Happy with the service More

by PCASSENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

The repair took over three hours to complete. I now have to return because the repair was not completed appropriately or correctly. I was given an estimate of an hour and a half at most. I now ha More

by JAY.HACKETT215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Justin is one exceptional Service Manager. Friendly and Knowledgeable. My time at the dealership was excellent and would recommend your service department to everyone!!!! More

by RMINDVIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

My car was looked at right away. Not helpful though, couldn't find the problem. More

by klalor19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake
July 10, 2025

Always a pleasant visit. .you done need 15 words. Will not follow this out again!!!!!¡!!! More

by mark.schaad2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhlstein, terry
July 10, 2025

They do a good job, got new tires and one keeps losing air. Might take it back to have it resealed More

by jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

As always your team provides efficient and excellent service. I know my car is going to get a top rate inspection. More

by 2hijas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Working with Brock was great, working with Justin was disappointing to say the least. Nobody should be talked down to and that's what Justin did to me. More

by Slusser Thomas
Recommend Dealer
Yes
Employees Worked With
Justin Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
July 10, 2025

Toyota of Des Moines took care of the battery recall issue quickly and efficiently. They came and picked up my car and returned it at no charge. More

by Wam&Ampm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Murray
July 10, 2025

Excellent service. We arrived about an hour early, and they got us right in. Austin was the person in the video. Thank you. More

by Ramona.Archer72
Recommend Dealer
Yes
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