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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,567 Reviews

3,567 Reviews of Toyota of Des Moines - Service Center

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June 18, 2025

Excellent, quick service. They always keep my car in top-notch running condition. Plus, at least 15 words More

by jrandy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
June 18, 2025

Oil change was done in timely manner. Everything was great. My only issue is when the video was done checking over the car, he spoke too fast and mumbled. I couldn’t understand everything More

by jackiefoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wilson
June 17, 2025

Friendly efficient staff. No waiting. Made the whole process easy. Enjoyed the free coffee and donuts. More

by johnandmaryjojudge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Doering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Very Professional and Courteous Thorough explaination what work would done and video excellent! Thank you More

by Ginabee356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Easy check in. Service performed in timely manner Service video explained services performed and service needed More

by clm8000
Recommend Dealer
Yes
Employees Worked With
Chris
June 16, 2025

I feel that they cost me additional 500 to fix my problem. I am not very happy with the experience overall. More

by Snelson77612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
June 16, 2025

Very reliable and dependable. Customer service is tremendous. Service was very helpful and went out if their way to help. More

by francineemerson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

The service department at Toyota is by far the best, consistent service I have ever experienced! For 10 years, it has always been an incredible experience and service. More

by karenkennedy316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

The needed Repair work was done well and was done within the state amount of time . More

by JAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Everything was great, including the coffee (much better than at Wilson Toyota in Ames). Wonderful. More

by OLSECH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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