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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,833 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,833 reviews

February 12, 2023

He was very friendly and super helpful. He answered all my questions and my car was finished quick More

by carmen90026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joao Kim
Feb 14, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review, Carmen! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 12, 2023

Very quick service this time around. Toni was very helpful and detailed with his recommendations. Thank you Toni! More

by Maria Chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Toyota of Downtown L.A. responded

Maria, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 12, 2023

Amazing customer service and support. Would definitely come back in the future. Love the car More

by JROSAS0095
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

February 11, 2023

Mr Joao Kim gave me very professional and courteous service, helping to make me honored to be in the Toyota Family of Drivers! I said to several people who agreed, that Toyota has taken over L.A.! Grea More

by jvbarnesmusic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joao Kim
Feb 14, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Downtown LA Team

February 11, 2023

O had a good experience at Toyota DTLA . Gary was very helpful and I was treated with courtesy. The service was great. More

by mau.men55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Cordova
Feb 14, 2023 -

Toyota of Downtown L.A. responded

Mau, thank you for sharing this great feedback with us. I feel our service department is what makes Toyota of Downtown L.A. special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 11, 2023

Lo único q puedo decir, es que estoy feliz con mi corolla, siempre me han gustado y pude agarrar mi primer vehículo en Toyota Of downtown L A More

by CLASSHIGSETZANDY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Camorlinga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Toyota of Downtown L.A. responded

Muchas gracias, que tenga un día exelente! Sincerely, The Toyota of Downtown LA Team

February 11, 2023

Professional, knowledgeable and fast with communication. Gary made the process of my service and repairs quick and easy. More

by Jesse R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Toyota of Downtown L.A. responded

Jesse, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 11, 2023

Very cordial and knowledgeable about all automotive concerns. She helped me have a positive experience at Toyota of Downtown Los Angeles. More

by francofe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Toyota of Downtown L.A. responded

Francofe, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 09, 2023

He a is very nice and and my questions politely. Very helpful. Made she that he reminded me of my next maintenance. Very cordial More

by Susanhansen38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Feb 11, 2023 -

Susanhansen38 responded

Thank you

February 09, 2023

Rude and never returns calls. Our car was there over a week and nothing was done. When we called for updates he threatened to make a note that we were refusing service and we coul More

by Youreasmartkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose "Fernando" Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonel Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cokonis, Joao Kim, Jose Francisco
Feb 10, 2023 -

Toyota of Downtown L.A. responded

We acknowledge your review and are currently looking into the events you've detailed. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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