Toyota of Downtown L.A.

Great dealership and great service! I would definitely come back for my next vehicle purchase! I would definitely come back for my next vehicle purchase! More

I made an appointment for Saturday, I couldn’t be there on time for my appointment due to unforeseen circumstances. Got there, Dwayne heard me out and didn’t turn me away. He was so helpful, kind, and unde on time for my appointment due to unforeseen circumstances. Got there, Dwayne heard me out and didn’t turn me away. He was so helpful, kind, and understanding. He heard my concerns and taught me a couple of things about my car. They took my car in and had out within the hour. Again, he was so helpful and kind-I truly appreciated the excellent service! More

I purchased a vehicle from this dealership through Driveway which is affiliated with Lithia motors. When I received the vehicle, it had a radar warning light on. I took it to my local Nissan dealer wh Driveway which is affiliated with Lithia motors. When I received the vehicle, it had a radar warning light on. I took it to my local Nissan dealer who informed me that the unit was bad and had to be replaced at a cost of $2,665 plus Tax. I was very upset to say the least, but after two weeks of conversing with an employee named Sara at the Lithia headquarters she got me the OK to have the vehicle repaired at my local dealership at no cost to me. This employee was very patient and helpful, and kept me informed through the whole process of getting the OK for the repair. This is the type of service a customer should expect when buying a new or used car from a dealer. More

Good nice perfect an excellent attention from the lady how help us don't remember her name sorry how help us don't remember her name sorry More

I felt like I received great service. I was treated well as my salesman treated me with respect and professionalism. He was friendly and helpful and answered my questions. My only conce I was treated well as my salesman treated me with respect and professionalism. He was friendly and helpful and answered my questions. My only concern was the high interest rate given as sadly I was told the rates had recently gone up! That is a major concern to me as I'm a senior citizen on a fixed income! Every one I came on contact with was cordial and helpful. More

The service Advisor is very helpful and quickly tends to what your cars or truck needs. Enjoying taking my tacoma here with Alex. what your cars or truck needs. Enjoying taking my tacoma here with Alex. More

Everyone was extremely professional and knowledgeable. They answered all my credit questions honestly. I couldn't believe the deal they gave me and the best part. We did the entire sale, and i was out th They answered all my credit questions honestly. I couldn't believe the deal they gave me and the best part. We did the entire sale, and i was out the door on my lunch break. More

Had a wonderful experience. 10/10 got me in and out super fast! Thank you 10/10 got me in and out super fast! Thank you More

Toyota Downtown LA is always awesome. Extremely courteous staff always concerned customer needs, time and comfort; quite articulate on details and customer service. Extremely courteous staff always concerned customer needs, time and comfort; quite articulate on details and customer service. More

Estoy muy satisfecha con el servicio y la amabilidad que prestan en este Dealer, he ido en 3 ocasiones y son lo máximo, se los recomiendo, gracias a sus empleados también, trabajan con eficiencia y amabil prestan en este Dealer, he ido en 3 ocasiones y son lo máximo, se los recomiendo, gracias a sus empleados también, trabajan con eficiencia y amabilidad. More