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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,839 reviews

November 21, 2022

Gracias por todo mas a las personas kmas me ayudaron Thania y Angelica Gracias Toyota More

by Alicia Tanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thania y Angelica
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Nov 23, 2022 -

Toyota of Downtown L.A. responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, The Toyota of Downtown LA Team

November 20, 2022

The staff members at the Downtown LA Toyota have an extraordinary customer service skills, very satisfied with their service. More

by Kitty Ortega
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ricardo Rivas
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Nov 22, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

November 20, 2022

The rep was very nice. Great customer service. Answered all the questions and concerns we had about purchasing our vehicle. More

by Mariacortez1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2022 -

Toyota of Downtown L.A. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Toyota of Downtown LA Team

November 19, 2022

My first visit to the this location & my service was EXCELLENT. I will definitely be making this my home dealership to service my Toyota More

by Latoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Rivas
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Nov 22, 2022 -

Toyota of Downtown L.A. responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Toyota of Downtown LA Team

November 19, 2022

They were busy but the staff were patient and once it was my turn, the process wad fast. More

by dancab
Recommend Dealer
Yes
Employees Worked With
Ricardo Rivas
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Nov 22, 2022 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Toyota of Downtown LA Team

November 17, 2022

Jacob was a great help, we were able to get a lot done over email. Once at the dealership he made the process quick and simple. More

by dayala2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Santos
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Nov 18, 2022 -

Toyota of Downtown L.A. responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Toyota of Downtown LA Team

November 13, 2022

Service was great everyone was friendly! I got a great deal on my car too only thing is that i wish i got a full tank of gas when i got my car but other then that everything was smooth More

by Brian salazar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will !! He helped me make my progress quicker
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Nov 15, 2022 -

Toyota of Downtown L.A. responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Toyota of Downtown LA Team

November 12, 2022

Bien, amables ,pacientes,esplican bien,obciones,ayuda para elegiac, y may Buena experiencing co genteel dedicated a su trbajo More

by Monito forever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2022 -

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Toyota of Downtown LA Team

November 09, 2022

Gary the service advisor for my vehicle was exceptional. Very professional.Explained every details and answers questions to the best of his knowledge.He’s the best More

by toungedepressor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Toyota of Downtown L.A. responded

I truly appreciate you taking the time to write about your experience at our service department! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

November 08, 2022

This dealership is pretty clean and have friendly staff. Loved the customer service there h More

by KIMBERLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Toyota of Downtown L.A. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Toyota of Downtown LA Team

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