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Toyota of Hackensack
Hackensack, NJ
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,999 reviews
December 12, 2024
I was told I needed to change the air & cabin filter and when I said no , I will do it myself - they left the filter open. when I said no , I will do it myself - they left the filter open. More
by SINGHSUKHDARSH
Verified CustomerEmployees Worked With
December 11, 2024
I wish I didn’t have to come all the way to New Jersey to get these prices and simple buying process but here we are. No other dealer gave me the lowest price upfront with out haggling or sitting down in an get these prices and simple buying process but here we are. No other dealer gave me the lowest price upfront with out haggling or sitting down in an intense back and forth battle of the wills where the salesman goes back to talk to their manager. One dealer said flat out “if you want our best price you have to come in and sit down and negotiate with my me so I can talk to my manager and get you the best deal”. They said “nobody is going to give you their best price over the phone. When you have a toddler with special needs that type of situation is completely impossible to do so that does not work and I honestly think it’s not cool to do that to customers anyway. Fortunately I got the lowest proce at Toyota Hackensack, offered online with options included like 2 years service and TLP included. They even offers to deliver it to me in long island but I was able to come and get it. Thank you! More
by D.M
December 11, 2024
Thank you for servicing my RAV4. I appreciate the service. Thank you. Three more words :) I appreciate the service. Thank you. Three more words :) More
by raydwyer
Employees Worked With
December 09, 2024
I am VERY disappointed because I just received an email that I need another appointment for further service . Why didn't" your perform this service while my car was there for my 80,000 mile checkup ?????? that I need another appointment for further service . Why didn't" your perform this service while my car was there for my 80,000 mile checkup ?????? I AM VERY UNHAPPIY ABOUT THIS. More
by RBRUNELLE46
Employees Worked With
December 08, 2024
Todas las personas con quien hable fueron muy amables y cortés. El carro esta vez lo siento muy bien; solo que me hubiera gustado haber tenido que pagar un poco menos I cortés. El carro esta vez lo siento muy bien; solo que me hubiera gustado haber tenido que pagar un poco menos I More
by ITABELDIAZ
Employees Worked With
December 08, 2024
Melissa was amazing. She has me in and out and was so happy for me. Her energy was great and she was so encouraging! I will definitely be recommending her to others! She has me in and out and was so happy for me. Her energy was great and she was so encouraging! I will definitely be recommending her to others! More
by KAILAH
Employees Worked With
December 06, 2024
Excellent service. I am very happy with the service provided. Will definitely have my car serviced by you. I am very happy with the service provided. Will definitely have my car serviced by you. More
by KATHLEENANNORILLO
Employees Worked With
