Toyota of Hackensack

The Service Department is excellent. Joe Huncken was the service advisor for my car. Each time I brought the car for maintenance, Joe knew exactly how to immediately diagnosis the item Joe Huncken was the service advisor for my car. Each time I brought the car for maintenance, Joe knew exactly how to immediately diagnosis the item and have the car properly repaired. My car was checked each time and had the proper maintenance done to it. I feel very confident driving my car because I know that it has been serviced properly. I had hit a deer and my headlight broke. Joe Huncken had the part in two days and had it repaired on a Saturday morning! Joe also suggested that I contact my insurance company to see if I can be reimbursed for the damage. My insurance company reimbursed me. This was thanks to Joe. I was reimbursed and every penny counts in today's world. More

They were courteous, respectful, and professional in every way. Definitely shoutout to Mary Green and Abby for their dedication and service. every way. Definitely shoutout to Mary Green and Abby for their dedication and service. More

They are really good. Nixon was very good and explained everything to us and was very professional. Nixon was very good and explained everything to us and was very professional. More

Very bad experience with customer service. No value for the customer. Direct of customer relation need huge training for how to take care customer problems or satisfaction. They loose my fu No value for the customer. Direct of customer relation need huge training for how to take care customer problems or satisfaction. They loose my future business for sure. I would not recommend to my circles at all. I will contact Toyota Corp to figure out problems with dealership. Very bad experience with this dealership from service department, finance department and customer service. Please do your self favor and do not buy anything from this dealership. You will save huge headaches. More

Best experience we've had with dealerships. They were very positive and patient the whole time, and have made the process so easy for us. I would highly recommend them to anyone looking to buy They were very positive and patient the whole time, and have made the process so easy for us. I would highly recommend them to anyone looking to buy a car. More

Helpful, respectful and pleasant! They were very service oriented and also knowledgeable. I was pleased.! Thank you They were very service oriented and also knowledgeable. I was pleased.! Thank you More

Had very good experience working with Jeff. The whole process was done online, as I am in Arizona. Everything went smooth, Jeff made sure that all my questions were answered. He was always avai The whole process was done online, as I am in Arizona. Everything went smooth, Jeff made sure that all my questions were answered. He was always available, evening his days off. I would highly recommend Toyota of Hackensack. More

It was a great experience buying car from Toyota Hackensack. Beautiful building with very nice and warm design. Staff are very friendly, Specially Ana Mayers. She helped me to make a good decision a Hackensack. Beautiful building with very nice and warm design. Staff are very friendly, Specially Ana Mayers. She helped me to make a good decision and buy a lovely car. Without her help I wouldn’t have a car today. Thank you. More

Ariel Castillo was not only kind but informative and a great salesman. He went above and beyond. great salesman. He went above and beyond. More