Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,410 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
Contact Dealership
View Awards

43301 12th St West

Lancaster, CA

93534

Directions

By Type

Showing 6,410 reviews

February 14, 2026

Very loyal with their customers and go an extra mile for existing customers Great and satisfied More

by wslosageles
Recommend Dealer
Yes
Employees Worked With
Gabriel Gilbert
Report | Print
February 13, 2026

He does an outstanding job on my truck His always prompt and gets my truck ready to go More

by aidabarney32
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Feb 13, 2026 -

Toyota of Lancaster responded

Thank you for your great review! We’re happy to hear that your truck is always taken care of promptly and ready to go. We truly appreciate your continued trust in us!

February 13, 2026

Car was done in a timely manner. Gustavo explained everything, he was helpful and made everything so easy for me More

by galurar
Recommend Dealer
Yes
Employees Worked With
Gustavo alatorre
Report | Print
Feb 13, 2026 -

Toyota of Lancaster responded

Thank you so much for your kind review! We’re happy to hear your vehicle was completed in a timely manner and that Gustavo took great care of you. We’ll be sure to share your kind words with him. We appreciate your business and look forward to seeing you again!

February 13, 2026

Not providing rideshares No updates until just let me know my car was ready to pick up More

by Pedro Apoloni
Recommend Dealer
No
Employees Worked With
Sean Preston
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Preston
Report | Print
Feb 13, 2026 -

Toyota of Lancaster responded

We apologize for the inconvenience caused by the lack of rideshare availability and the delay in communication. We understand how important updates are during service visits and will work with our team to improve moving forward. Thank you for your feedback.

February 13, 2026

Polite and professional but twice they did not follow up with me regarding my next appointment More

by custodiojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall their names. It was a man and then a woman.
Report | Print
Feb 13, 2026 -

Toyota of Lancaster responded

We appreciate your feedback and your kind comments about our staff. We apologize for the missed follow-ups and will make sure this is addressed with our team. Thank you for bringing it to our attention.

February 13, 2026

Entire process was very easy. My car was returned to me with a seat in the exact position. I left it in! More

by YOSEMITEBOY18
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Report | Print
Feb 13, 2026 -

Toyota of Lancaster responded

Thank you so much for your kind review! We’re happy to hear the entire process was easy and that your vehicle was returned just the way you left it. Our team takes pride in treating every vehicle with care and respect. We truly appreciate your trust in us and look forward to assisting you again in the future!

February 12, 2026

Friendly, knowledgeable people from sales to service. Phone calls returned promptly. Services were done in an efficient manner and finished when promised. Overall good experience. More

by DUDLZMA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Vierya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2026 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

February 12, 2026

The first service on my Tacoma was good but could be better due time wise More

by duranrodolfo87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brailyn Dicob
Report | Print
Feb 12, 2026 -

Toyota of Lancaster responded

Thank you for taking the time to leave a review and for the generous rating! We truly appreciate your feedback, and we're sorry to hear that there were aspects of your experience that didn’t meet your expectations.

February 11, 2026

Toyota technician 368 damaged toyota corrolla 2011 radiator on 02-08-2026. Supervisor refused to check video surveillance camaras stating it was bookends already. Toyota adviser wants $ 1000 plus tax More

by leobardorodriguez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2026 -

Toyota of Lancaster responded

We apologize that you were not satisfied with your service experience. We have investigated your concerns, and our findings indicate that the vehicle had existing damage prior to our technician working on it. We sincerely regret any frustration or inconvenience this situation may have caused and appreciate you bringing your concerns to our attention.

February 11, 2026

Great customer service Overall experience was great and all personnel involved were very knowledgeable and professional. More

by billpuckett
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Report | Print
Feb 12, 2026 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

1
2
...
641