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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,463 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,463 reviews

April 13, 2026

Ever since I got my Tacoma from you folks I've enjoyed my vehicle and always had great service!In the future I would love to get a new land cruiser that you guys rolled out or a Tundra and continue to do bus More

by Michael T
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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Apr 13, 2026 -

Toyota of Lancaster responded

Thank you for your kind words! We’re so glad to hear you’ve been enjoying your Tacoma and have consistently had great service with us. We truly appreciate your loyalty and are excited to hear you’re considering a Land Cruiser or Tundra in the future we're here for you when the time comes! Thanks again for your continued support.

April 11, 2026

took me long waiting when it fact it was done already, the agent didn't call/text me but he claimed he texted me More

by marivicrabaya28
Recommend Dealer
Yes
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Apr 13, 2026 -

Toyota of Lancaster responded

Thank you for your feedback. I apologize for the delay and the miscommunication regarding the status of your vehicle. I understand how frustrating it must have been to wait when the service was already completed. This is not the level of communication we strive for, and we will be addressing this with our team to ensure better follow-up moving forward. Thank you for bringing this to our attention.

April 11, 2026

Mr Doyle is an Knowledgeable,Friendly, and extremely helpful , Exceptional sells representative. He made my car buying really pleasant. More

by NICOLAS_MNDS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Toyota of Lancaster responded

Thank you for your kind words! We’re glad to hear Mr. Doyle provided such knowledgeable, friendly, and helpful service, making your car-buying experience a pleasant one. We truly appreciate your feedback and will be sure to share it with him!

April 10, 2026

Lancaster Toyota has an excellent Service Department thanks to Advisors like Michael. Lancaster Service Department was one of the reasons we bought another Toyota instead of a Honda. More

by Zark
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
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Apr 13, 2026 -

Toyota of Lancaster responded

Thank you for your kind feedback! We’re thrilled to hear that Michael and our Lancaster Service Department made such a positive impression and played a part in your decision to purchase another Toyota. We truly appreciate your trust and loyalty, and we look forward to continuing to take great care of you.

April 10, 2026

Service with Joe great. Car salesmen leave a lot to be desired. Likely won't buy another Toyota from Sierra Toyota. More

by lindakitzmann
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
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Apr 13, 2026 -

Toyota of Lancaster responded

Thank you for your feedback. We’re glad to hear Joe provided you with great service, but we’re sorry to learn that your experience with our sales team did not meet expectations. Your comments are important to us, and we will be addressing this with our team to improve. We truly value your business and hope to have the opportunity to provide you with a better experience in the future.

April 08, 2026

The place is always clean and neat, all the staff are very kind and friendly. The courtesy coffee is good, but other dealers offer more than that, cookies, fruit, etc. Other dealers also offer free car More

by Adrienne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2026 -

Toyota of Lancaster responded

Thank you for your kind feedback! We’re glad to hear you’ve had positive experiences with our team and that you enjoy the clean and welcoming environment. We also appreciate your suggestions regarding additional amenities like snacks and a complimentary car wash. Feedback like this helps us identify areas where we can enhance the overall customer experience, and we’ll be sure to share it with our team for consideration.

April 06, 2026

The service technicians are always service. Advisors are always pleasant and hear your concerns. The only downfall is the wait time is usually 2 to 4 hours with an appointment. More

by christychacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2026 -

Toyota of Lancaster responded

Thank you for your kind words! We’re glad to hear that our technicians and advisors have consistently provided you with great service and taken the time to listen to your concerns. We also appreciate your honest feedback about the wait time. We understand how valuable your time is, and we’re always working to improve our scheduling and efficiency to better serve you. Your input helps us identify where we can do better. We truly appreciate your patience and your continued trust in us!

April 04, 2026

It was amazing thank you That's all The best dealership in the city thank you so much for everyone More

by Juan Lemus
Recommend Dealer
Yes
Employees Worked With
It was Eddie Jimenez
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Apr 06, 2026 -

Toyota of Lancaster responded

Thank you so much for the amazing review! We’re truly grateful for your kind words and are thrilled to hear you had such a great experience with us. It means a lot to be considered the best dealership in the city! We appreciate your support and look forward to welcoming you back again soon.

April 04, 2026

Knowledgeable mechanics We like the service plan offered with monthly payments for the customer convenience More

by patquinteros
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Report | Print
Apr 06, 2026 -

Toyota of Lancaster responded

Thank you for your kind review! We’re happy to hear you found our team knowledgeable and that the service plan with monthly payments has been convenient for you. We aim to make vehicle care both straightforward and flexible, so it’s great to know that approach is working well for you. We truly appreciate your support and look forward to continuing to serve you!

April 02, 2026

This dealership always take care of my needs. Always willing to help. The staff has always been amazing. This time Max was outstanding. He kept me in the loop the whole process. More

by wendye89
Recommend Dealer
Yes
Employees Worked With
Max
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Apr 06, 2026 -

Toyota of Lancaster responded

Thank you so much for your continued trust and kind words! We’re thrilled to hear that our team consistently takes great care of you and delivers a positive experience every time. We’re especially glad to know that Max stood out during your recent visit with him keeping you informed throughout the process is exactly the level of service we strive for. We’ll be sure to share your feedback with him and the rest of the team. We truly appreciate your support and look forward to assisting you again in the future!

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