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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,418 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,418 reviews

February 23, 2026

Great and will work with the consumer Excellent customer service and understandable. In situations like mine More

by wslosageles
Recommend Dealer
Yes
Employees Worked With
Gabriel Gilbert
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Feb 23, 2026 -

Toyota of Lancaster responded

Thank you so much for your kind words! We’re happy to hear that you felt supported and well taken care of during your situation. We understand that every customer’s circumstances are unique, and our goal is always to provide excellent service while working closely with you to find the best possible solution. Your feedback truly means a lot to our team. We appreciate your trust and look forward to assisting you again in the future!

February 23, 2026

Real quick to over charge for a check to see service. Ask to much of seniors, not helpful,just money ?? More

by ALMAPARKS71
Recommend Dealer
Yes
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Feb 23, 2026 -

Toyota of Lancaster responded

We’re very sorry to hear you felt overcharged and that your experience was not helpful. That is never the impression we want to leave, especially with our senior customers, whom we truly value and respect. Our goal is always to be transparent about any diagnostic or service charges and to clearly explain what they cover before any work is performed clearly. We're sorry if that wasn't clearly communicated during your visit. Your feedback is important to us, and we’re here to help.

February 22, 2026

The process took much longer than expected I hope there is a difference on how a car left for the day is handled and a car with a person waiting for the car More

by doreen_zakar
Recommend Dealer
Yes
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Feb 23, 2026 -

Toyota of Lancaster responded

Thank you for sharing your feedback. We sincerely apologize that your visit took longer than expected. We understand how important your time is, especially when you are waiting at the dealership. We do our best to prioritize vehicles appropriately while ensuring every service is completed thoroughly and correctly. That said, we understand how frustrating extended wait times can be and will continue working to improve our efficiency and communication. We truly appreciate your patience and your feedback, and we look forward to providing you with an even better experience next time.

February 20, 2026

I had the most amazing experience with Toyota of Lancaster and Ricardo Vazquez specifically. Ricardo reached out to my inquiry right away. He was very responsive with all my questions. I also apprec More

by Manny Franco
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In addition to Ricardo, thank you to “Jr” Garcia and Toni.
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Feb 20, 2026 -

Toyota of Lancaster responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Ricardo provided such a responsive and seamless experience from start to finish. Making the process convenient and stress-free, especially with phone and text communication and home delivery, is exactly what we strive for. Congratulations on your new vehicle, and welcome to the Toyota of Lancaster family!

February 17, 2026

Always friendly and professional. Even when I purchase my own parts, I can usually get someone to assist me with putting them on. Smaller items of course like windshield wipers. More

by Jmora1988
Recommend Dealer
Yes
Employees Worked With
Kiara
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Feb 17, 2026 -

Toyota of Lancaster responded

Thank you so much for your kind words! We’re happy to hear that our team continues to provide friendly and professional service. We’re always glad to help, even with the smaller items like installing windshield wipers. Making sure you feel supported and taken care of — no matter how big or small the request — is important to us. We truly appreciate your continued trust and look forward to assisting you again! 🚗

February 17, 2026

I was happy that he took the time to actually explain the service report to me. More

by Abdiaz_84
Recommend Dealer
Yes
Employees Worked With
Gustavo Alatorre
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Feb 17, 2026 -

Toyota of Lancaster responded

Thank you for sharing your experience! We’re so glad to hear that he took the time to thoroughly explain the service report to you. We believe clear communication is key, and it’s great to know that effort made a positive difference in your visit. We truly appreciate your feedback and look forward to assisting you again in the future! 🚗

February 17, 2026

Great but with the once that I work and get service when I go Mr Mauricio is the best More

by YECEFRAIN
Recommend Dealer
Yes
Employees Worked With
Mr Mauricio Orellana
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Feb 17, 2026 -

Toyota of Lancaster responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience and that Mr. Mauricio has taken such good care of you. We’ll be sure to share your feedback with him — I know he’ll truly appreciate it. Thank you for your continued trust, and we look forward to seeing you at your next visit! 🚗

February 17, 2026

Very good, very polite and excellent. Eager to serve you with my car. Explain what's going on with my vehicle, fixed the right way. Toyota Lancaster is better than Bakersfield Toyota. More

by John
Recommend Dealer
Yes
Employees Worked With
Max
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Feb 17, 2026 -

Toyota of Lancaster responded

Thank you so much for your wonderful feedback! We’re so happy to hear that you received polite, attentive, and excellent service. Making sure your vehicle is explained clearly and repaired the right way is very important to us, so it’s great to know that stood out during your visit. We also truly appreciate your confidence in Toyota Lancaster. Your support means a lot to our entire team, and we look forward to continuing to provide you with the level of service you deserve! 🚗

February 16, 2026

Service/shop are xxxx poor and took 3+ weeks to do a long block R&R after having the new engine at the shop, clearly lacking expertise, they also said there was nothing wrong with my truck pre sale inspectio More

by FRIENDGEORGE00
Recommend Dealer
No
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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February 15, 2026

Very cool all people give me a great ideas Every one are amazing and respectful thank you More

by martinezmarco287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Toyota of Lancaster responded

Thank you so much for your kind words! We’re thrilled to hear that our team was able to provide helpful ideas and that everyone made you feel respected and welcomed. That’s exactly the experience we strive to create for every customer. We truly appreciate you and look forward to seeing you again!

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