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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,351 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,351 reviews

January 06, 2026

Fast service and not that busy. I had an appointment and the time was very easy More

by stefanieemory
Recommend Dealer
Yes
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Jan 06, 2026 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

January 06, 2026

Greg was friendly and informative. He was honest, clear, and specific about the needs of my vehicle. He demonstrated extensive knowledge in all areas. More

by jvallin777
Recommend Dealer
Yes
Employees Worked With
Greg
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Jan 06, 2026 -

Toyota of Lancaster responded

Thank you for mentioning Greg Grimes in your review! They’ll be delighted to know their efforts made your experience special.

January 06, 2026

Amazing service and I felt very welcomed. She helped me when I didn't understand and would make sure I never felt unheard. More

by Vazquezalejandro18
Recommend Dealer
Yes
Employees Worked With
Sarai Villa
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January 06, 2026

Always accomodating and friendly I am aware of anything that needs to be done soon and the price. More

by dinanelson53
Recommend Dealer
Yes
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Jan 06, 2026 -

Toyota of Lancaster responded

We’re so glad you enjoyed your visit! Our team there takes pride in making every visit special, and your feedback means a lot.

January 06, 2026

Friendly person Gregory was a Friendly person, he explain to me all the details about the service they did in my vehicle . More

by Lourdesrecendez61
Recommend Dealer
Yes
Employees Worked With
I think Gregory
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Jan 06, 2026 -

Toyota of Lancaster responded

We’re lucky to have team members like Greg Grimes, and your recognition means a lot. Thank you for your kind words!

January 05, 2026

The best service I've ever had in my life, Rodrigo very friendly person, I really appreciate what he did to make it happen thank you so much Rodrigo and toyota as well I really recommend it ***** More

by karlos190280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Toyota of Lancaster responded

We appreciate your positive feedback and are so glad you enjoyed your visit! Our team works hard to deliver exceptional experiences, and it’s wonderful to see that reflected in your review.

January 05, 2026

It wasn't until after the service that I had an issue and bad experience. I called to get assistance with my TPWS was malfunctioning since the service, and the person I spoke with had poor customer service s More

by tigerlilly242
Recommend Dealer
No
Employees Worked With
Brailyn Dicob, but she was great. It was the person I called with an issue after the service, that I had an issue with her being unprofessional, and she would not give me her name. When I asked to speak to her manager, she hung up on me. This was on Satur
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Jan 05, 2026 -

Toyota of Lancaster responded

I'm sorry to hear you were having issues with your Tire Pressure Warning System after your service appointment. I do apologize that when you called in for help, you were not assisted properly. Please let me know if we can still be of assistance. You can reach me directly at (661) 952-2103.

January 04, 2026

I was assisted and the representative was attentive and helpful. Went above and beyond He made sure my car was ready and returned without any issues More

by Tony Gtz
Recommend Dealer
Yes
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January 04, 2026

I was assisted and the representative was attentive and helpful. Went above and beyond He made sure my car was ready and returned without any issues More

by Tony Gtz
Recommend Dealer
Yes
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Jan 05, 2026 -

Toyota of Lancaster responded

Thank you for recognizing our customer service team! We’ll be sure to pass on your kind words, as they mean a lot to us.

January 04, 2026

Well the person that helped me didn't get the tire put on when I was told to bring my car in and the part would be there I had to wait an extra day without my car due to this inconvenience More

by angelkost03
Recommend Dealer
No
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Jan 05, 2026 -

Toyota of Lancaster responded

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We do apologize for any inconvenience this may have caused.

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