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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,501 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,501 reviews

May 06, 2026

Professional, knowledgeable, communicative, a pleasure As soon as I checked my car is, it was smooth sailing. Gregory had everything handled & there were no issues. More

by veronicaalvarez1193
Recommend Dealer
Yes
Employees Worked With
Gregory grimes
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May 06, 2026

How would you rate A girl not sure of the name. She was fine but I didn't think they did the tire rotation that should have been done. My tire pressure was the exact same when I checked it after. ? More

by Anjie73
Recommend Dealer
No
Employees Worked With
A girl not sure of the name. She was fine but I didn't think they did the tire rotation that should have been done. My tire pressure was the exact same when I checked it after.
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May 06, 2026 -

Toyota of Lancaster responded

Thank you for your feedback. We’re glad to hear your overall experience was satisfactory, but we understand your concern regarding the tire rotation. Please note that tire pressure readings alone may not always indicate whether a rotation was completed. That said, we take this matter seriously and would be happy to review your visit to ensure all recommended services were properly performed. We encourage you to contact us directly so we can address your concerns and make this right.

May 06, 2026

No comments Everything went well with Mauricio but the viecle ceme uot whit 2 new cracks in the windshield but it OK I'm going to reaplace it any way,I also notice that the viecle RPM needle is dropping b More

by vmrivera99
Recommend Dealer
Yes
Employees Worked With
I went to service dep,Mauricio ORELLANA
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May 06, 2026 -

Toyota of Lancaster responded

Thank you for your feedback. We’re glad to hear everything went well with Mauricio, but we’re concerned to learn about the issues you noticed afterward. We would like the opportunity to look further into the changes in engine RPM. Please contact us at your convenience so we can review your visit and inspect the vehicle to ensure everything is operating as it should. Your satisfaction is important to us, and we’re here to help.

May 05, 2026

Maybe read the message I posted instead of asking me the same question over again More

by Jerilynolguinhefferon
Recommend Dealer
No
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May 06, 2026 -

Toyota of Lancaster responded

Thank you for your feedback. We apologize for any frustration caused and understand your concern. Your time is important to us, and we strive to carefully review all information provided. We will be addressing this internally to ensure better communication and a more attentive experience moving forward. Please feel free to reach out to us directly if there’s anything further we can assist you with.

May 05, 2026

Had a good experience, I bought 3 car before, don’t have any problems. Didn’t have to drive to San Fernando valley to get a good deal More

by godunner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026

Every time I have gone in to the dealership to have things done to my truck I never have to wait for someone to come help me. The work I get done is always excellent. More

by PENNYD1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
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May 04, 2026 -

Toyota of Lancaster responded

Thank you for your continued trust in us! We’re glad to hear that you’re consistently greeted promptly and that the work on your truck has met your expectations every time. Providing efficient service and quality workmanship is what we strive for, and we truly appreciate your loyalty. We look forward to taking care of your vehicle for many more visits to come!

May 04, 2026

It was close to where I’m temporarily working and they were opened very late for My schedule. More

by miguelgallegos7274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Toyota of Lancaster responded

Thank you for your review! We’re glad our location and extended hours were convenient for your schedule while you’re working nearby. We appreciate you choosing us and hope to continue being a reliable option whenever you need service. Safe travels, and we look forward to assisting you again!

May 02, 2026

I questioned that my check included checking the wiper blades and said yes. She said all are good and passed. I then informed her that they shouldn't have because I know that the rear wiper was torn. Then More

by mraldeyes
Recommend Dealer
No
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May 04, 2026 -

Toyota of Lancaster responded

Thank you for bringing this to our attention. We’re very sorry to hear about the inconsistencies you experienced regarding your wiper blades and tire condition. We understand how important accurate inspections are, and we regret that this has impacted your trust in our service. Our goal is to provide thorough and transparent vehicle assessments every time, and what you’ve described does not reflect the standards we strive to uphold. We take your concerns seriously and will be addressing this with our team to ensure better accuracy and communication moving forward. We would appreciate the opportunity to review your previous visits, re-inspect your vehicle, and provide clear, documented findings so you can feel confident in the condition of your car. Please reach out to us directly at your convenience so we can work toward restoring your trust and ensuring your vehicle is properly cared for.

May 02, 2026

The maintenance on my car was done on a timely manner. The service advisor was nice and friendly. Thank you. More

by carolinajimenez100421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda P
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May 04, 2026 -

Toyota of Lancaster responded

Thank you for your kind review! We’re happy to hear your service was completed in a timely manner and that your advisor provided a friendly experience. We appreciate your support and look forward to assisting you again in the future!

May 01, 2026

Poor work and expensive prices Went to get maintenance done on breaks. Was not happy with the work or outcome. Given ample time and problems still persisted. Was charged a lot for low quality work. More

by johndimacali
Recommend Dealer
No
Employees Worked With
Service and parts department
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May 01, 2026 -

Toyota of Lancaster responded

Thank you for bringing this to our attention. We’re sorry to hear that your recent brake service did not meet your expectations. This is not the level of quality or value we aim to provide. We take concerns like this seriously and would like the opportunity to review the work performed and address any remaining issues. Please reach out to us directly so we can further inspect your vehicle and work toward a resolution. Your satisfaction and safety are very important to us.

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