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Toyota of Lancaster

Lancaster, CA

4.5
5,985 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,985 reviews

April 29, 2024

Very inviting. Friendly helpful. They really listen to your questions and concerns. I am very happy with my purchase. More

by Tracey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Stoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

April 29, 2024

Great customer service. Workers were very professional. They updated me on the progress of my car and gave me a drive to and from the dealership while servicing my car. More

by abicarharding77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

April 29, 2024

Always very efficient and kind and solve any problems I have quickly as well as great communication More

by jesmirlopez18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Garcia, 5 stars
Apr 29, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

April 28, 2024

Over all nice dealer/maint shop. ..oil change time takes 2 hrs which is a down fall. More

by jerrirene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

April 28, 2024

Elsie is Great and super helpful. the transaction went all smooth we will come back for sure. More

by NEIL ELE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elsie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

April 28, 2024

That was a welcoming gesture from Omar Dirky to meet me outside the parking lot and escorted me to a massive building...I felt light and comfortable the first time I entered the customers' lobby because of More

by Aurora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Dirky
Apr 29, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

April 27, 2024

I am generally able to get an appointment at a convenient time. I like the bonus of the snack counter. I can get lunch when waiting for my service to be completed. More

by ALLIEDSAFETY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall
Apr 29, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

April 27, 2024

They are always kind and caring, they have great communication and willing to go above and beyond to make sure their customers are satisfied! More

by rachelle.smith4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Vierya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

April 26, 2024

The experience was quick and straight forward and Javier’s help was extremely professional and needed. His determination and flexibility was appreciated and it is the factor on why I came back to pur More

by Manuel.Lee.Calvillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hernan Garay, Javier Gutierrez
Apr 26, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Javier Gutierrez receives the recognition he deserves. Thank you again and have a great day!

April 26, 2024

Omar allocated the car and got it to be in my possession with no time wasted. It took a little while but thats because it was imported. He always kept me updated and made the experience far less stressful t More

by Jacob Wright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Dirky
Apr 26, 2024 -

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each customer. Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

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