Toyota of Lancaster

Customer service is an A+ all across. Would be nice though for this dealership to have more of a waiting friendly lounge area with tv and free coffee like other toyotas have for those cus Would be nice though for this dealership to have more of a waiting friendly lounge area with tv and free coffee like other toyotas have for those customers who have to wait for their services to be done. More

Very professional Great customer service with proper etiquette the overall service for the vehicle was outstanding and also provided further details on needed work in the near distant future etiquette the overall service for the vehicle was outstanding and also provided further details on needed work in the near distant future More

Rodrigo was absolutely amazing and patient. I came looking at cars without the intention of buying one, and when my step dad referred me to me to Rodrigo I knew I was in good hands. He found I came looking at cars without the intention of buying one, and when my step dad referred me to me to Rodrigo I knew I was in good hands. He found what I wanted, in my price range, specifications, and quality and made the process quick and painless. I’m walking out with an amazing car, a feeling of proudness in myself, and a smile on my face. A huge thanks to Rodrigo for being patient and kind and so helpful. He made things clear and was happy to explain anything I didn’t understand. One in a million! More

Muchísimas gracias Rodrigo de toyota si me ayudo fui con otros vendedores y no mealludaron x k mi crédito estaba un malo Rodrigo lo recomiendo sien por siento gracias muchas gracias otros vendedores y no mealludaron x k mi crédito estaba un malo Rodrigo lo recomiendo sien por siento gracias muchas gracias More

Best follow-up system. Made me feel special and appreciated for my business. Thank you! Made me feel special and appreciated for my business. Thank you! More

Customer service I received was excellent and extremely helpful. To all the staff who have been courteous and helpful thank you. helpful. To all the staff who have been courteous and helpful thank you. More

Buying my new car at Toyota of Lancaster was a good experience from beginning to end. I'd especially like to give a Shout-Out to Anthony Doyle who sold me the car He's very knowledgeable and can explai experience from beginning to end. I'd especially like to give a Shout-Out to Anthony Doyle who sold me the car He's very knowledgeable and can explain all the options of new cars, and he listened without interruption to all my questions. It was more a pleasant conversation than an uncomfortable bargaining negotiation. I highly recommend Toyota of Lancaster and believe other buyers can enjoy the same excellent service I have. More

Service at this dealership is horrible! Dropping your car off for a scheduled oil change is an all day ordeal. Drop at 8am expect to pick it up towards end of business day. It’s always a ne Dropping your car off for a scheduled oil change is an all day ordeal. Drop at 8am expect to pick it up towards end of business day. It’s always a new excuse. Yet there’s always a new recommendation for an expensive service to follow. If you don’t point something out they won’t even find on your inspection even if it’s a blatant light on your display. More

Courteous thorough kind quick attentive they even cleaned my front windshield for me. I’m very happy my front windshield for me. I’m very happy More

It’s always a pleasure to have my vehicle service there at the dealership, clean waiting area at the dealership, clean waiting area More