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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,044 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,044 reviews

April 26, 2023

Front desk staff were not helpful! They were just chatting as I stood there waiting. More

by ACE210200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

April 26, 2023

Could have rated higher if they didn't have to be told they didn't do their job More

by KITEMAN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chynan
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Apr 26, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

April 25, 2023

I purchased a used vehicle from Eddie and he was the most patient and helpful salesman I’ve ever dealt with. Even after the purchase when I had some issues he connected me with Sean in service to help with s More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

April 25, 2023

They were very cordials assisting with paper work and car service was done very quick. More

by JOSE_TREEMAN@sbcglobal.net
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

April 25, 2023

Went above and beyond I appreciate everything my car looks great but the light in my car is broken from the airbag recall when it went in a long time ago More

by BESTHER76@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Ub
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Apr 25, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day! And you can always call and make an appointment to have the light looked at.

April 25, 2023

This is my 4th purchase from Lancaster Toyota. Every experience has been great! People’s in every department are nice and helpful More

by denise.rodriguez23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Anwer
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Apr 25, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

April 24, 2023

I am happy to be part of the Toyota family, and to had been able to purchase my vehicle through them. More

by Evelyn Gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

April 24, 2023

Had the patience and explained everything very well. Gave all information needed. Got us the car we were looking for even though they didn’t have it here. More

by adanmeraz02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

April 24, 2023

My service advisor was amazing ! She let me know when my car was done as soon as she could! More

by DBEQQ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cuevas
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Apr 24, 2023 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

April 24, 2023

Had my 2018 Toyota Tundra serviced ( March ) a few days later my vehicle would not start. I had my truck towed to the dealership, I was asked if anyone had messed around with the starter ( Toyota service p More

by Jose Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

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