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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,513 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,513 reviews

May 02, 2026

The maintenance on my car was done on a timely manner. The service advisor was nice and friendly. Thank you. More

by carolinajimenez100421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda P
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May 04, 2026 -

Toyota of Lancaster responded

Thank you for your kind review! We’re happy to hear your service was completed in a timely manner and that your advisor provided a friendly experience. We appreciate your support and look forward to assisting you again in the future!

May 01, 2026

Poor work and expensive prices Went to get maintenance done on breaks. Was not happy with the work or outcome. Given ample time and problems still persisted. Was charged a lot for low quality work. More

by johndimacali
Recommend Dealer
No
Employees Worked With
Service and parts department
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May 01, 2026 -

Toyota of Lancaster responded

Thank you for bringing this to our attention. We’re sorry to hear that your recent brake service did not meet your expectations. This is not the level of quality or value we aim to provide. We take concerns like this seriously and would like the opportunity to review the work performed and address any remaining issues. Please reach out to us directly so we can further inspect your vehicle and work toward a resolution. Your satisfaction and safety are very important to us.

May 01, 2026

Good Reliable and efficient Great reliable and efficient service. Staff is friendly and helpful Great reliable and efficient service. Staff is friendly and helpful and courteous More

by NURSESHULTZ
Recommend Dealer
Yes
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May 01, 2026 -

Toyota of Lancaster responded

Thank you for your feedback! We’re happy to hear you found our service reliable and efficient, and that our team was friendly, helpful, and courteous. We truly appreciate your support and look forward to serving you again in the future!

April 30, 2026

Great service fast easy to get in and out great communication Friendly easy to work with , prompt , knowledgeable , and very helpful More

by jeraldvarela
Recommend Dealer
Yes
Employees Worked With
Max
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May 01, 2026 -

Toyota of Lancaster responded

Thank you for your kind words! We’re glad to hear your visit was fast, easy, and well communicated. Providing friendly, knowledgeable, and efficient service is what we strive for, and we appreciate you recognizing our team’s efforts. We look forward to assisting you again in the future!

April 30, 2026

Great experience, awesome staff and process, thanks for the easy button purchase and great vehicle. More

by WESTDRZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lester Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Toyota of Lancaster responded

Thank you for the great feedback! We’re thrilled to hear you had such a smooth and enjoyable experience with our team. Making the process easy and stress-free is always our goal, and we’re glad we could deliver that for you. Congratulations on your new vehicle, and we truly appreciate your support!

April 29, 2026

Working with Erick and Michael has been pleasant and straight forward. I have been happy that, when problems arise, they are taken care of without a hassle. More

by MELISSAMORCH
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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Apr 30, 2026 -

Toyota of Lancaster responded

Thank you for your kind feedback! We’re glad to hear that working with Erick and Michael has been a pleasant and straightforward experience. It’s great to know that any concerns have been handled smoothly and without hassle. We truly appreciate your trust and look forward to continuing to provide you with excellent service!

April 29, 2026

Takes forever to get service! Asked a little thing to do and said yes but didn’t happen! Very disappointed on their performance!! More

by lucyfowler1205
Recommend Dealer
No
Employees Worked With
Douglas Velasco
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Toyota of Lancaster responded

We’re sorry to hear about your experience and understand how frustrating it is when the wait time is longer than expected and a requested item isn’t completed. That’s not the level of service we aim to provide. We’d appreciate the opportunity to look into what happened during your visit and address your concerns directly. Please reach out to us so we can review your appointment and make things right.

April 28, 2026

Haide was excellent. She warm and the interaction was seamless Friendly, empathetic, forthcoming, timely and fair More

by anksunamun07
Recommend Dealer
Yes
Employees Worked With
Haide
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Apr 28, 2026 -

Toyota of Lancaster responded

Thank you for sharing your experience! We’re so glad to hear Haide provided such a warm and seamless interaction. Her friendly, empathetic, and transparent approach is exactly what we strive for. We truly appreciate your kind words and look forward to assisting you again!

April 27, 2026

I have a very noisy new truck and a tailgate that won't work when it needs to and neither one got fixed. However the general sales manager is working with me to try to get things fixed More

by GLYNNSCAR
Recommend Dealer
No
Employees Worked With
Mike H
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Apr 27, 2026 -

Toyota of Lancaster responded

Thank you for your feedback. We’re sorry to hear about the issues with your new truck and understand how frustrating that must be. We’re glad our General Sales Manager is actively working with you to get everything resolved. Please know we take concerns like this seriously and are committed to making things right. If there’s anything further you need in the meantime, don’t hesitate to reach out. We appreciate your patience and the opportunity to improve your experience.

April 27, 2026

Easy to make an appointment. Communicated well and gave me the car back at the time said More

by ortizroger4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Toyota of Lancaster responded

Thank you for your feedback! We’re glad to hear that scheduling your appointment was easy, that our team communicated clearly, and that your vehicle was ready on time. We truly appreciate your support and look forward to serving you again!

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