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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,599 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,599 reviews

June 19, 2026

It was great It was fast and exactly the amount it would cost me. The waiting area was fine. More

by valcant
Recommend Dealer
Yes
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Jun 25, 2026 -

Toyota of Lancaster responded

Thank you for your review! We're happy to hear that your visit was fast, straightforward, and that the pricing was clear and as expected. It’s also great to know you were comfortable with our waiting area. We appreciate your feedback and look forward to serving you again in the future!

June 19, 2026

It was great It was fast and exactly the amount it would cost me. The waiting area was fine. More

by valcant
Recommend Dealer
Yes
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Jun 25, 2026 -

Toyota of Lancaster responded

Thank you for your review! We're glad to hear your visit was fast, straightforward, and that the pricing matched your expectations. It's also great to know you were comfortable with the waiting area. We appreciate your feedback and look forward to seeing you again for your future service needs!

June 18, 2026

The staff is usually very friendly. But wait times are my only issue especially when you have an appointment. More

by cabrerababsy
Recommend Dealer
Yes
Employees Worked With
Heidi Camacho
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Jun 18, 2026 -

cabrerababsy responded

Just wish they would do better with wait times, especially when you have an appointment.

Jun 18, 2026 -

Toyota of Lancaster responded

Thank you for your feedback. We're glad to hear our staff is usually friendly and welcoming. We understand that wait times can be frustrating, especially when you have a scheduled appointment. While we strive to complete every service as efficiently as possible, factors such as additional vehicle needs and service volume can sometimes affect completion times. We appreciate your patience and your comments, as they help us identify opportunities to improve. We look forward to providing you with an even better experience on your next visit.

June 17, 2026

So fair and whole hearted , genuine people. Great experience!!! I wouldn't go anywhere else! More

by Danr21214
Recommend Dealer
Yes
Employees Worked With
NATALIE AND MAX
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Jun 18, 2026 -

Toyota of Lancaster responded

Thank you for the kind words! We’re honored to have earned your trust and loyalty. Our team takes great pride in providing fair, genuine, and caring service to every guest, and it’s wonderful to hear that reflected in your experience. We truly appreciate your recommendation and look forward to continuing to serve you at Toyota of Lancaster for years to come!

June 17, 2026

Gus was very polite and had great customer service skills. The service department was quick, my suv was serviced in a timely manner. More

by Rosie030405
Recommend Dealer
Yes
Employees Worked With
Gus
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June 17, 2026

Toyota of Lancaster really came through when I needed. The whole purchasing process was easy. They walked me through the whole thing and gave me your of my vehicle before I left. One thing though, there w More

by INGRID.T.JESSIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 17, 2026

I the service here was really good all my questions were answered! I highly recommend to anyone in the Antelope Valley! More

by NENAFLORES7071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

Toyota of Lancaster responded

Thank you for the wonderful review! We’re delighted to hear that you had a great experience with our team and that all of your questions were answered. Providing knowledgeable, transparent, and helpful service is always our goal. We truly appreciate your recommendation and your support. Thank you for choosing Toyota of Lancaster, and we look forward to serving you again in the future!

June 16, 2026

Max was really helpful and provided timely service as well as helpful advice. I plan to go back to max moving forward. More

by nmartinezsjc
Recommend Dealer
Yes
Employees Worked With
Max
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Jun 16, 2026 -

Toyota of Lancaster responded

Thank you for your kind review! We’re thrilled to hear that Max provided helpful advice and timely service during your visit. We truly appreciate your trust and are glad he made such a positive impression. We look forward to welcoming you back and continuing to provide you with the exceptional service you deserve. Thank you for choosing Toyota of Lancaster!

June 16, 2026

Poor customer service and communication. I received my truck back from service with oil leaks. My truck had a pool of oil on my driveway and had it to be towed back to dealership. It was ver More

by Cymplcty
Recommend Dealer
No
Employees Worked With
Joe Garcia
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Jun 16, 2026 -

Toyota of Lancaster responded

Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration you've encountered. We understand how concerning it is to experience issues after service, especially when it results in additional time, inconvenience, and unexpected repairs. While we are glad our team was able to address the concerns that were brought to our attention, we recognize that this does not change the impact these situations had on your confidence in us. We take feedback like yours seriously and continuously review our processes to help ensure quality workmanship and thorough inspections before vehicles are returned to our guests. We appreciate you bringing these concerns to our attention and regret that your experiences did not meet the standards we strive to provide. Thank you for your feedback.

June 16, 2026

It's always a poor experience here. Last time I was told it would be $800 just to look at the electrical to find out why my headlight wasn't working. Turns out it was just an LED bulb i More

by Blurb13
Recommend Dealer
No
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Jun 16, 2026 -

Toyota of Lancaster responded

Thank you for sharing your feedback. We are sorry to hear that your recent experiences have left you feeling frustrated and disappointed. Our goal is always to provide clear communication and accurate recommendations based on the concerns presented during a visit. While routine maintenance services include a multi-point inspection, additional diagnostic procedures may be required when concerns involve identifying the cause of a specific issue or determining the appropriate repair. We understand that there may have been a disconnect regarding the purpose of the recommended diagnostic service and regret if this was not communicated clearly. We value all customer feedback and take concerns regarding communication and trust seriously. Thank you for taking the time to share your experience, as it helps us continue to evaluate and improve our processes.

Jun 26, 2026 -

Blurb13 responded

I asked only for an oil change Not the diagnostics I did not approve that you took advantage on my minor son who dropped the car off I made the appointment I spoke to the schedule I said oil change with the brake check Anyone with working eyeballs could see the plastic on the bottom was scarping and causing a noise that wasn’t worth $230 and if you had done as you should, this would have never been an issue

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