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Toyota of Lancaster

Lancaster, CA

4.5
5,972 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,972 reviews

February 21, 2022

Great service anthony and craig help alot take care of the customers Great internate group More

by markmoss12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2022

Everyone is absolutely fantastic. They were super helpful in making sure that I received the best deal as well as ensuring that I remained informed of any updates and changes More

by KENKSWILLIAMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mitchell Nance
February 19, 2022

Shopping at this dealership was a smooth operation from the very beginning. I had an appointment with a Felipe the car salesman. He was able to call me when a highly sought after vehicle was nowhere to be More

by LUIS.PULIDO95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

I would like to thank Henry And Justin for helping me get my dream car they went all the way thank you so much 😊 More

by dreamerbrowneyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Guzman
February 15, 2022

Great team and excellent customer service. Always keeps me up to date and takes time to listen to all my concerns. More

by O_ZELAYA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasmin Villagomez, David Boyle
February 14, 2022

Excellent customer service, the greeter was very nice ,masks were on, great hospitality!! But I would want the driver or whoever wearing gloves handling my car! I got back home and felt uncomfortable, wh More

by HENRYBPC.HB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago, Keri Spencer, David Boyle, Stacia Delaney
February 14, 2022

Slow service even with a appointment Why have a appointment if you still waiting 1 hour just to drop off What a joke More

by JOSEPHNPGARCIA
Recommend Dealer
No
Employees Worked With
Not here
February 13, 2022

service takes too long-someone stole glasses from my glove compartment the day of service More

by LPORTILLO75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Boyle
Feb 14, 2022 -

Toyota of Lancaster responded

Hi LPORTILLO75, Yes, we agree there are times when service is taking too long. We are taking steps now to mitigate the delays our guests are experiencing. We appreciate your business, and we apologize again for taking up too much of your time. On a happy note, we are excited to hear you found your glasses! Thank you for letting us know—best wishes for a fantastic week. Sincerely, Teresa Caso Customer Relations Manager Toyota of Lancaster tcaso@tol-av.com 661-952-2103

February 11, 2022

Excellent customer service, didn’t rush me to purchase the vehicle, very helpful. Overall great experience. More

by CHAVEZD0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

IT WAS GOOD AND I WELL COME BACK EVERY TIME THE PLACE WAS VERY CLEAN More

by TGLWYG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago, Keri Spencer, David Boyle
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