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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,951 Reviews

3,951 Reviews of Toyota of Lancaster - Service Center

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February 01, 2024

Mauricio is always a great help. He goes above and beyond to make sure he gives the best advise More

by Miguel Castillo
Recommend Dealer
Yes
Employees Worked With
Mauricio
Feb 01, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

January 31, 2024

Nice people, nice layout, timely and transparent with repair time and costs, just as expensive as Frontier, Northridge and Hamer,but without the lies and subterfuge, particularly at Hamer. More

by Jthmpsn001
Recommend Dealer
No
Employees Worked With
Erick and a part time Sunday writer.
Jan 31, 2024 -

Toyota of Lancaster responded

Thank you for taking the time to leave us a review. We hope to welcome you back soon!

January 31, 2024

I liked him he knows more than other people Going at the dealership sometimes it takes longer to wait More

by ALMAGUINTO5827
Recommend Dealer
Yes
Employees Worked With
Mauricio
Jan 31, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

January 30, 2024

By far one of the worst experiences. Took the car in for a simple recall and it took days to get back. I was waiting at the dealer for hours without updates. More

by Ricbel523
Recommend Dealer
No
Jan 30, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. If you would like to discuss further you can reach me at (661) 952-2103

January 27, 2024

Every time I see Chanin she very friendly, helpful and supportive of my car needs. More

by robertwalker2005
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chanin Yescas
Jul 15, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

January 26, 2024

I'm delighted to hear you had a great experience with the dealer services department, rating them 5 out of 5! If you have any specific details you'd like to share or need further assistance, feel free to let More

by Xenosaiyan
Recommend Dealer
Yes
Employees Worked With
Garcia
Jul 11, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

January 24, 2024

Very professional. Answered questions. Service manager was very professional and answered our questions explaining the process. More

by MARYFELDMAN20
Recommend Dealer
Yes
Jan 24, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

January 23, 2024

Very good attitude I can't explain more but can feeling safe with repairs and the maintenance More

by rodriguez4747
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Jan 23, 2024 -

Toyota of Lancaster responded

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

January 23, 2024

Great job in my opinion took care like a professional did the services on the time they said More

by bgcruz0217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

January 22, 2024

Gabe made everything very easy and convenient for me and he was very professional and well spoken I would suggest everyone I know to work with him! More

by tgrizzell01
Recommend Dealer
Yes
Employees Worked With
Gabe!
Jan 22, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

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