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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,947 Reviews

3,947 Reviews of Toyota of Lancaster - Service Center

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December 21, 2023

My experience with the dealership was quick, efficient, easy to understand why we were doing More

by Rosalbaadame529
Recommend Dealer
Yes
Employees Worked With
Gregory grimes
Dec 21, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

December 21, 2023

Great experience, my car was in and out in a timely matter. The store was clean, and all the associates were friendly. More

by TANESHAT12
Recommend Dealer
Yes
Dec 21, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

December 21, 2023

Yes, I'm very satisfied with the service there is very good Yes, I'm very satisfied with the service there is very good. I can't speak English More

by farzadyantin
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
Jul 15, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

December 21, 2023

So far so good, pleasant, good customer service and the wait is not so long More

by mariasummers720
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

December 21, 2023

The service took to long I had an appointment for 7:30 for a wheel alignment and tire rotation I didn't leave until after 10 More

by drthompson936
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Dec 21, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

December 21, 2023

Great customer service. .. great communication. My car was ready before I had anticipated it. Highly recommend this dealership More

by ilevy007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

December 20, 2023

Great communication & very professional. We will continue to take our vehicles to Toyota of Lancaster. More

by dmkamcgrath
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Dec 20, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

December 20, 2023

I have been going to this Toyota dealership for many, many years; we have purchased four new Toyotas from this dealership, and they are the only ones that I will trust to properly care for my cars.. More

by grfrapp
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
Dec 20, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

December 19, 2023

Courteous On top of coming to my car New what I was going in for More

by FBGRL55.CP
Recommend Dealer
Yes
Dec 19, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

December 19, 2023

Good service Thanks ? ? Service department was wonderful they did all service requested and I was completely satisfied. More

by sadbutterfly187
Recommend Dealer
Yes
Dec 19, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

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