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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,957 Reviews

3,957 Reviews of Toyota of Lancaster - Service Center

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September 01, 2023

Outstanding very personable service. Very attentive and informative. The car was delivered ahead of schedule. More

by Rcg1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda?
Sep 01, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. Brenda is one of the best. We are glad you hear you had a great experience. We look forward to assisting you in the near future. Just ask for Brenda next time to come by for service.

September 01, 2023

Good employee service confirmation car maintenance updated assist navigation feature to cell my cell phone thx u very much. More

by Agm21st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

September 01, 2023

They get the work done in a timely manner. All the service reps I've had have been great and communicative! More

by hexpress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

August 31, 2023

Would have give. 5 stars if they had courtesy shuttle to take me to work and back while car was in for service. Otherwise all was great More

by luasta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with her and we will definitely look into bringing back the shuttle

August 31, 2023

I am a loyal customer with toyota the vehicles are dependable and hold there value and I use Toyota service center sense I started buying Toyota tacoma's for the simple reason that I have never had an More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
Aug 31, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 29, 2023

The staff was Friendly informative and kept me up on what was happening with my car More

by 5lovelucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

August 28, 2023

I'm satisfied with my service, job was done in time. Friendly customer service I was given More

by ayala.enrique1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

August 27, 2023

Great service, organized by Chanin, and then she referred me to a salesperson who helped me select my new car..a Camry which I love! Meanwhile Chanin was getting 2005 Avalon serviced by the service personne More

by lmbogus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think I chose the right salesperson..after all I am 80..also a young man I think Christin helped.
Aug 28, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path. Thank you for being a Loyal Toyota Customer and congratulations on your purchase.

August 27, 2023

I got to my app to wait over 30 min just to check in the line was long and NOT moving. The attendant did not care with attitude. I did not get her name so I don't want to mark wrong person More

by marieag65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the name
Aug 28, 2023 -

Toyota of Lancaster responded

I'm sorry to hear you didn't have the best experience during our check-in process. We are working to make improvements in our process and appreciate your feedback. I hope we were able to meet your expectations with the rest of your service experience. We appreciate you as a customer and will make the necessary changes to improve your next experience with our team.

August 26, 2023

Great service — good people . I have nothing but good things to say about the staff More

by jeffreymaloney170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with her.

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