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This rating includes all service center reviews, with more weight given to recent reviews.
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4,009 Reviews of Toyota of Lancaster - Service Center
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November 01, 2024
Went in without appointment and was attended quickly. My needs were addressed and agent very knowledgeable and friendly. Was very satisfied My needs were addressed and agent very knowledgeable and friendly. Was very satisfied More
by Elsie
Verified Customer
October 31, 2024
The customer service team is very helpful and friendly and they are always very responsive to my questions about my car. and they are always very responsive to my questions about my car. More
by fierro.emilia
Employees Worked With
October 31, 2024
Poor communication. Waited over a week to hear back about a part on order after the service was supposedly completed. Turns out the Writer went on vacation. Not very pro Waited over a week to hear back about a part on order after the service was supposedly completed. Turns out the Writer went on vacation. Not very professional. More
by DABB1968
Employees Worked With
Employee not listed
October 31, 2024
Excellent dealership, customer service and staff. I w had a win experience buying our new vehicle. We didn’t receive any pressure and loved our salesman, Jeff. He took his time going over all the fe I w had a win experience buying our new vehicle. We didn’t receive any pressure and loved our salesman, Jeff. He took his time going over all the features with our car. More
by VETTELOVER39
October 31, 2024
They provided friendly speedy and quality service. Answered any questions I had and even told me about a service package that could save me money and get more services. I will be returning for all se Answered any questions I had and even told me about a service package that could save me money and get more services. I will be returning for all services for my car. More
by lvanheflin01
Employees Worked With
October 30, 2024
Kiara is great forever a Toyota of Lancaster loyal service was very fast and efficient service was very fast and efficient More
by HOCKEYCAPTAIN91
Employees Worked With
October 29, 2024
Omar reached out to me after filling out an application online. Probably the best customer service I’ve ever received while buying a vehicle. I highly recommend buying a vehicle here! online. Probably the best customer service I’ve ever received while buying a vehicle. I highly recommend buying a vehicle here! More
by NICOLEWELLSHOUSEKEEPING
October 29, 2024
They were prompt and courteous They need to smile a little more but went very well. little more but went very well. More
by leticiamoran3
Employees Worked With
October 28, 2024
Toyota of Lancaster is a great place. They’re very polite and helpful. They also do a great job. I live in Ridgecrest and I don’t mind the drive. They’re very polite and helpful. They also do a great job. I live in Ridgecrest and I don’t mind the drive. More
by Vickiyoung
Employees Worked With
October 28, 2024
Wanted something Brocken in my car to be checked and was going to get charged $210 if my current insurance didn’t cover it. I have a new car and things are braking going to get charged $210 if my current insurance didn’t cover it. I have a new car and things are braking More
by navilmartinez21.nm
Employees Worked With
I can’t remember their name
