Toyota of Louisville

Excellent service! Tim Patillo made purchasing our new car easy. He was very knowledgeable on all of the Toyota products, took his time demonstrating the features, and Tim Patillo made purchasing our new car easy. He was very knowledgeable on all of the Toyota products, took his time demonstrating the features, and worked with us on our budget. At no point did we feel pressured, or that we were wasting his time looking over several cars. He even understood where I was trying to save money, and helped where he could. Dean in finance was also outstanding. Again, no pressure at all and he took his time explaining every detail. We had gone through several dealers prior to Toyota of Louisville, but none as professional as them. I would recommend their sales team to anyone. More

The ONLY Toyota to go to in Louisville, KY If it wasn't for the service department, specifically, John Carbone, I wouldn't continue driving 35 minutes one way. The staff anticipates my family n If it wasn't for the service department, specifically, John Carbone, I wouldn't continue driving 35 minutes one way. The staff anticipates my family needs and doesn't use high-pressure service nor sales. I managed to drive the same Sienna for nine years up to 348K miles. The common sense approach and understanding what I need as a mother of three, specifically not nickel and diming me with repairs and service, John always helped me prioritize what absolutely was necessary or can wait. As I turned in my 348K Sienna, Glen also anticipated my needs, because this mom really wanted an SUV, but the Highlander just wasn't going to fit the bill and he knew that. He lined up the vehicle for me, I didn't even have to look. Rick worked with my budget, ,especially taking in to consideration I've referred customers and will have three new drivers in the course of the next six years. No games, no pressure at Toyota of Louisville. If it wasn't for the service team, I wouldn't be a returning customer for vehicle maintenance. If it wasn't for the sales team, I'd be purchasing elsewhere. More

Another amazing experience at Toyota of Louisville Glen Harder gives an amazing experience at toyota. Extremely friendly and can answer any questions you mite have. This was my second vehicle I’ve boug Glen Harder gives an amazing experience at toyota. Extremely friendly and can answer any questions you mite have. This was my second vehicle I’ve bought from him and would definitely go back to buy my third! More

Outstanding Customer Service Glenn has sold me cars in the past and because of his knowledge and empathy it made it easy for us to come back and purchase another vehicle from him. Glenn has sold me cars in the past and because of his knowledge and empathy it made it easy for us to come back and purchase another vehicle from him. There was no rush to purchase and the understanding of our concerns in the buying process were at the forefront of his concern. I would recommend Glenn to anyone who is looking to purchase a new or used car. Thanks again Glenn! More

Wonderful experience Nathan Lankford is great to work with and very knowledgeable about any type of car (used/new). He is very patient and makes sure you find the right ca Nathan Lankford is great to work with and very knowledgeable about any type of car (used/new). He is very patient and makes sure you find the right car for your budget. More

Satisfied customer! Thankful to have Glen on our side! I had been working with him for several months, and he remained patient and helpful throughout the entire process. Thankful to have Glen on our side! I had been working with him for several months, and he remained patient and helpful throughout the entire process. My circumstances proved to be less than optimal, but he worked very hard to make sure I got exactly what I wanted. In the end I went home with the best car for me and this was all thanks to Glen and his team at Toyota of Louisville! More

Tim and Dean were amazing salesmen! Came to Toyota of Louisville on Dixie to browse their selection of SUVs. Was needing something within my budget. We talked about a certain SUV and ju Came to Toyota of Louisville on Dixie to browse their selection of SUVs. Was needing something within my budget. We talked about a certain SUV and just when I thought I was going to have to decline they worked with me the best they could and was so patient with my questions and decisions I was trying to make. So friendly and easy going crew there. Hats off to Tim and Dean. Thankyou for all your help. You guys rocked! More

Excellent sales person! I have bought 4 vehicles from Nathan. 2 pre-owned and 2 New. He always takes the time to compare lease versus buy options and payments with me, making I have bought 4 vehicles from Nathan. 2 pre-owned and 2 New. He always takes the time to compare lease versus buy options and payments with me, making sure that I get an options that fits my budget. I will return to Nathan and purchase from him again. The finance manager David was helpful in explaining the options for getting the additional fund I needed to purchase my vehicle. More

Pure Relief I made a horrible car first time care buying mistake through Dodge Commonwealth (seriously, the salesperson at DCW, did not have my best interest in m I made a horrible car first time care buying mistake through Dodge Commonwealth (seriously, the salesperson at DCW, did not have my best interest in mind); Tim Patillo, at the Toyota Store worked very diligently to get me into a reliable vehicle that best suit my lifestyle. Thanks to Tim, I no longer have to drive around in a burden. Thank you Mr. Patillo ! More

Excellent I had a very positive transaction with your sales and financial departments. Tim Patillo was my sales rep. He was very helpful and courteous. My entir I had a very positive transaction with your sales and financial departments. Tim Patillo was my sales rep. He was very helpful and courteous. My entire interaction with him was enjoyable. More