Back

Toyota of Louisville - Service Center

Louisville, KY

4.6
206 Reviews

206 Reviews of Toyota of Louisville - Service Center

Sort by
May 29, 2023

Love working with John C. ,service writer! He is a genuine "good guy"! Keeps in communication with me during the service process: beginning til end! Will never take my cars any More

by micheleingramcrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

Got Great Great service very attentive to the needs of my vehicle. Thanks Kevin, keep striving to help the customers out. More

by trendy.reigns-0d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2023

Toyota provided excellent service and attention to our concerns in a timely manner. We love that they have a late day pick up. Definitely helps with convenience. More

by Asalan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

I take my van to TOL because of John Carbone, my service advisor. John never tries to up sell any service. I trust him with my sienna , he keeps it in top shape. My van runs as good as it did the day I boug More

by Pat.Dawson0358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Great service and very friendly. Wouldn’t trust anyone else to service our car. John C. is out standing !!! More

by Waldroplori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Harder!!!, Oscar Garcia
March 23, 2023

They were Very prompt and they did excellent work. They professional as well very nice More

by Tammyembry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Basham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Garcia
March 23, 2023

Fast and friendly service. Was in and out the door in 45 minutes when it was a possible 2 hour wait. More

by ztac39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

TOL has always been great to me since 2014 with both sales and service. That’s why I keep coming back. More

by Joan Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Fante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Toth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Garr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Basham Service Dept.
February 01, 2023

Service advisor, John Carbone, easy to work with. Followed through with what he said he would do. More

by lrallen3812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Long wait for car service, and giving my car long days and mileage for next visit! More

by Forori Kanguka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Carbone
1.0
This rating includes all reviews, with more weight given to recent reviews.
...
10
...