Toyota of Louisville - Service Center

Great service department! Very knowledgeable. They were prompt in looking at the issue with my Highlander (Thanks John Carbone and Hai) Also parts department has been very helpful when I have needed to prompt in looking at the issue with my Highlander (Thanks John Carbone and Hai) Also parts department has been very helpful when I have needed to order parts and accessories. (Thanks to Jim, Parts manager). Even though I live on the other side of town, I dont mind driving to this dealership for my car maintenance and parts needs. More

They have good worker at the shop Reson I come back do They have good worker at the shop Reson I come back do a good on your car & Truck well done They have good worker at the shop Reson I come back do a good on your car & Truck well done More

Thank you to Mike LaReau great service as usual. Those Thank you to Mike LaReau great service as usual. Those are all the words I want to use Thank you to Mike LaReau great service as usual. Those are all the words I want to use More

Had an oil change due employee was very helpful and courtesy. He went above service to get the maintenance work done. Got job courtesy. He went above service to get the maintenance work done. Got job More

I was pleased with the little time it took to have my oil changed, tires rotated, and car washed. The Waiting Room followed recommended COVID-19 safety protocol. changed, tires rotated, and car washed. The Waiting Room followed recommended COVID-19 safety protocol. More

I appreciate Mike LaReau and the service staff…..I drive I appreciate Mike LaReau and the service staff….. I drive across town to come to this dealership. I feel like they are honest with my diagnostics. I appreciate Mike LaReau and the service staff….. I drive across town to come to this dealership. I feel like they are honest with my diagnostics. More

The ONLY Toyota to go to in Louisville, KY If it wasn't for the service department, specifically, John Carbone, I wouldn't continue driving 35 minutes one way. The staff anticipates my family n If it wasn't for the service department, specifically, John Carbone, I wouldn't continue driving 35 minutes one way. The staff anticipates my family needs and doesn't use high-pressure service nor sales. I managed to drive the same Sienna for nine years up to 348K miles. The common sense approach and understanding what I need as a mother of three, specifically not nickel and diming me with repairs and service, John always helped me prioritize what absolutely was necessary or can wait. As I turned in my 348K Sienna, Glen also anticipated my needs, because this mom really wanted an SUV, but the Highlander just wasn't going to fit the bill and he knew that. He lined up the vehicle for me, I didn't even have to look. Rick worked with my budget, ,especially taking in to consideration I've referred customers and will have three new drivers in the course of the next six years. No games, no pressure at Toyota of Louisville. If it wasn't for the service team, I wouldn't be a returning customer for vehicle maintenance. If it wasn't for the sales team, I'd be purchasing elsewhere. More

JOHN EMPLOYEE of the year I do not trust dealerships but John in the service department is an exceptions to all the rules. At least for me is a man of intrigrity and for that I do not trust dealerships but John in the service department is an exceptions to all the rules. At least for me is a man of intrigrity and for that reason I do not do anything to my Toyota without checking with John first and he has not steered me wrong. I appreciate this man since I moved here from another state and did not know where to turn when had a problem with my previous Toyota and God directed me to John and I am grateful. Thank You More