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Toyota of Naperville
Naperville, IL
9,712 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 9,712 reviews
October 09, 2026
Kyle was very attentive and got us the Sienna we wanted! He was helpful and honest. Ty and you. He was helpful and honest. Ty and you. More
by jwchu2
Employees Worked With
October 09, 2026
Rich Ponulak was very easy to work with and was not at all a pushy salesman! I enjoyed working with Rich as he is a very professional and pleasant person to work with. He is very knowledgeable about all t all a pushy salesman! I enjoyed working with Rich as he is a very professional and pleasant person to work with. He is very knowledgeable about all the cars as he has had much experience with the different models. The dealership was very professional in every aspect of the transaction. I also purchased the extended warranty and maintenance warranty. And I purchased the ceramic coating for the interior and exterior. More
by billbrucher
October 08, 2026
Thank you Kyle for helping my family, it was our very first time buying a car and are extremely happy first time buying a car and are extremely happy More
by bbarnz0823
Employees Worked With
October 08, 2026
Javier Chavez was our Salesperson and from the first interaction I knew we were in good hands. The particular car we were looking for was not in inventory yet, but Javier made sure we test drove a simi interaction I knew we were in good hands. The particular car we were looking for was not in inventory yet, but Javier made sure we test drove a similar model and answered all our questions. The price transparency was highly appreciated as there were none of those back and forth "let me talk to my manager" we hear so much about. More
by Hugo
October 07, 2026
Ahmad Ali They are great ! Emil Torres "Thank you for being such a wonderful presence, Emil Torres "Thank you for being such a wonderful presence, More
by aesmat58
October 06, 2026
By far the best car buying experience I’ve had Jake and Tim were honest and respectful. Zeke in financial was able to work with our budget and a pleasure to work with. The service department is amazing so Tim were honest and respectful. Zeke in financial was able to work with our budget and a pleasure to work with. The service department is amazing so easy to drop over and pickup our car More
by Dave
October 05, 2026
Staff was very friendly and helpful. Jake showed me several features on the car and how to use them. Jake showed me several features on the car and how to use them. More
by Jenniferjimmerson
Employees Worked With
October 04, 2026
Jake was a fair and enjoyable guy to work with. He went out of his way to answer all of our questions about the new car. The deal was fair when trading in our older Sienna. He went out of his way to answer all of our questions about the new car. The deal was fair when trading in our older Sienna. More
by raysurges
Employees Worked With
October 03, 2026
Kyle and Rich, of the VIP Sales Team with the no hassle sales process, made our new car purchase relaxing and rewarding. sales process, made our new car purchase relaxing and rewarding. More
by bubbatalk
October 03, 2026
Great customer service. Explained everything well. Friendly and ready to help.Would recommend this dealership to friends and family. Explained everything well. Friendly and ready to help.Would recommend this dealership to friends and family. More
by mtfelbinger
