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Toyota of Naperville
Naperville, IL
8,858 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,858 reviews
January 14, 2023
Alan and Sherri were organized, attentive, and friendly. Due to both of their hard work, the process went very smoothly and efficiently. I was very happy with the service and will definitely return when I n Due to both of their hard work, the process went very smoothly and efficiently. I was very happy with the service and will definitely return when I need to lease another vehicle. More
by shantelle
January 13, 2023
Bobby is an excellent sales associate, he is extremely polite, knowledgable and we so happy to buy our car with him. I will sure refer Bobby to my friends and family. polite, knowledgable and we so happy to buy our car with him. I will sure refer Bobby to my friends and family. More
by Olga Darfler
January 13, 2023
This dealership has serviced both our cars for the last 10 years, always a great experience. Jacub made us an offer to purchase our Corolla, the evaluation and transaction was very professionally executed 10 years, always a great experience. Jacub made us an offer to purchase our Corolla, the evaluation and transaction was very professionally executed, many thanks Jacub! More
by Mailtozatg
Employees Worked With
Jacub Gawlik
January 13, 2023
Edgar was excellent. Attentive Helpful Thorough Patience Made the car buying experience a lot less painful Attentive Helpful Thorough Patience Made the car buying experience a lot less painful More
by dksears2
Employees Worked With
January 12, 2023
Edgar was very informative and provided easily understandable answers to my questions! He shared all available options for purchasing my vehicle following the 3-year lease. THANK YOU! A tip for t understandable answers to my questions! He shared all available options for purchasing my vehicle following the 3-year lease. THANK YOU! A tip for the future... It would have been awesome to drive home in a newly purchased clean car. I understand that the wash was not available because it was broken and Edgar has since invited me to return to shine up my new ride. :) The extra warranty sales pitch was high pressure... Super uncomfortable. More
by lisabonomo
Employees Worked With
January 12, 2023
Everyone is knowledgeable and friendly . Questions were answered easily and quickly. The facility is clean and beautifully decorated for Christmas. Questions were answered easily and quickly. The facility is clean and beautifully decorated for Christmas. More
by hk_brigham
Employees Worked With
Rich Heidecke, Jacub Gawlik
January 10, 2023
Jacob was a very pleasant person on the phone and in person. He made the transaction very easy. It was a pleasure doing business with him. person. He made the transaction very easy. It was a pleasure doing business with him. More
by Chestnut1999
Employees Worked With
Jacob gawlik, Jacub Gawlik
January 10, 2023
Found that Mike was extremely knowledgeable and very courteous. Between Mike and Steve, they helped to make my purchase very easy and smooth. courteous. Between Mike and Steve, they helped to make my purchase very easy and smooth. More
by Bmiles713
January 10, 2023
This was the most seamless car buying experience I’ve ever had. The use of technology is really impressive ever had. The use of technology is really impressive More
by Lindseyhwatson
