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Toyota of Naperville
Naperville, IL
8,857 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,857 reviews
December 22, 2022
Overall quick and easy experience. Meraj was great at checking in and was quick to respond to any questions. Steve helped sort out some issues with a potential trade in. Not being abl Meraj was great at checking in and was quick to respond to any questions. Steve helped sort out some issues with a potential trade in. Not being able to negotiate prices made it a no hassle experience, but at the same time felt like money was left on the table. Aftermarket salesman was a little pushy. More
by emanuelb96
Employees Worked With
Meraj Ahmed, Steve Pacchiano
December 22, 2022
Once again Bobby was great. This is our third vehicle purchased this year. If you are looking for a Toyota product ask for Bobby! This is our third vehicle purchased this year. If you are looking for a Toyota product ask for Bobby! More
by michaelliang68
Employees Worked With
December 22, 2022
Neat premises, good employees, shuttle service, easy to schedule, good customer service, and prompt replies always. schedule, good customer service, and prompt replies always. More
by Vanyedla
December 22, 2022
The dealership and Harvey were both great and a pleasure to do business with I will recommend them to anyone thinking of buying a new Toyota. to do business with I will recommend them to anyone thinking of buying a new Toyota. More
by mflights
Employees Worked With
December 21, 2022
Everyone - from the secretaries to finance to service and the dealers - are so incredibly friendly. Truly care about the customers’ experience, and seem to want to build genuine relationships with their clie the dealers - are so incredibly friendly. Truly care about the customers’ experience, and seem to want to build genuine relationships with their clientele. More
by hannah.carter1018
December 21, 2022
Toyota is a great dealership to make a purchase. Just bought a new 2023 Tundra with Bobby and I would recommend him to anyone. Just bought a new 2023 Tundra with Bobby and I would recommend him to anyone. More
by RODGONZALES9024
December 21, 2022
Bobby has always been great and I would recommend him to my friends and family! my friends and family! More
by vanyedla
Employees Worked With
December 20, 2022
Bobby was very helpful and made our car buying experience very comfortable and hassle -free. Thank you Bobby for being very cooperative, understanding, and taking extra time out to explain everything. We wil very comfortable and hassle -free. Thank you Bobby for being very cooperative, understanding, and taking extra time out to explain everything. We will be back for Bobby and #Toyotaloyalsforever. More
by msafvi786
Employees Worked With
December 20, 2022
Jorge is very knowledgeable and explained things well. He was with another customer at time of final delivery and had another salesman answer last minute questions. His rating would have been outstandin He was with another customer at time of final delivery and had another salesman answer last minute questions. His rating would have been outstanding if we didn't get passed off. More
by bwm1952
Employees Worked With
