Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Naperville
Naperville, IL
8,771 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,771 reviews
February 17, 2022
Each time we went to this Dealership we were treated nicely, respectfully and we always received the information we wanted. In our situation, for personal reasons, we had to leave in the middle of the p nicely, respectfully and we always received the information we wanted. In our situation, for personal reasons, we had to leave in the middle of the process of buying a car, it was also, 1h before closing time, but they were very understanding and offered me the possibility to come back, even though the process would have ended way past closing time. And it did, we left the dealership at 9.30pm. I will definitely go back to them for my next car. More
by carmen2003usa
February 17, 2022
Great dealership and this is my second vehicle purchased. We also were able to pay MSRP for my vehicle. Ask for Bobby is super helpful! We also were able to pay MSRP for my vehicle. Ask for Bobby is super helpful! More
by liliyamakarkina
Employees Worked With
February 15, 2022
Edgar was on top of his game. He kept me posted the entire time. He is courteous and seems to enjoy his work. Jack Fan is delightful and easy to work with. Great communicator. Th He kept me posted the entire time. He is courteous and seems to enjoy his work. Jack Fan is delightful and easy to work with. Great communicator. The dealership is the nicest one I've been in. More
by art.davis
February 13, 2022
very helpful from day one until we left the with the car. Edgar was really patient and accurate with the information he gave us.Loved that they committed to the price they gave us up front. car. Edgar was really patient and accurate with the information he gave us.Loved that they committed to the price they gave us up front. More
by faizan17
Employees Worked With
February 12, 2022
Car buying and finance was good. I really disliked being sold the diamond ceramic and dent protection. After thinking about it and clearly saying that I did not want it, I kept being questioned why. Despite sold the diamond ceramic and dent protection. After thinking about it and clearly saying that I did not want it, I kept being questioned why. Despite giving my best answer, I still kept being questioned. Then the guy said he would slash the prices even more, which made me not want it even more because what if I originally had said “yes”, I was going to be overcharged! The sale tactic could be better or at least read the customer. More
by TT
February 12, 2022
Jorge Muñoz provided excellent customer service. I would definitely come back to him for my future auto purchases. definitely come back to him for my future auto purchases. More
by mlsanchez02
Employees Worked With
February 12, 2022
Bobby was super helpful and i was able to purchase my first Tundra. I would recommend him to all my family and friends. first Tundra. I would recommend him to all my family and friends. More
by lalitotrejo796
Employees Worked With
February 11, 2022
This is a great dealership and Bobby was super helpful. They were able to get me approved on a great car! They were able to get me approved on a great car! More
by Jaunabelousek
Employees Worked With
