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Toyota of Naperville
Naperville, IL
8,796 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,796 reviews
August 22, 2021
My sales person was extremely awesome and polite. They got me the best deal on 2021 Highlander. Am a happy customer and willing to make this dealership my home. I will always tell people to buy from this got me the best deal on 2021 Highlander. Am a happy customer and willing to make this dealership my home. I will always tell people to buy from this Toyota dealership More
by Stevie
Employees Worked With
August 22, 2021
Awesome experience working with Mike Beck and Toyota. Mike explained everything in detail, answered all our silly questions and buying experience was seamless. Would recommend Mike explained everything in detail, answered all our silly questions and buying experience was seamless. Would recommend More
by Emkay
August 21, 2021
Zeke was great in communication on the delivery from order-signatures. Process was expeditious but build took long and we needed a vehicle don't but nevertheless it worked out considering there were ot order-signatures. Process was expeditious but build took long and we needed a vehicle don't but nevertheless it worked out considering there were other macro impediments beyond manufacturers control More
by azeemsyed43
Employees Worked With
August 21, 2021
Communication was great! Staff was very friendly. Very satisfied with the purchase of my truck satisfied with the purchase of my truck More
by justin_downing
Employees Worked With
August 21, 2021
Bobby was fantastic! Service outshined any other place we went. Thank you!! Will be back we went. Thank you!! Will be back More
by jasansone
Employees Worked With
August 21, 2021
We are loyal Toyota owners. We found both Mike Beck's and Naperville Toyota's service and knowledge to be customer-oriented and exceptional. We would recommend both Mike and Naperville Toyota. and Naperville Toyota's service and knowledge to be customer-oriented and exceptional. We would recommend both Mike and Naperville Toyota. More
by Jay.oneal1
August 20, 2021
I was annoyed that you tacked on 2000 dollars over the list price. I am not able to increase my prices even though it takes me more time in the office visit to discuss Covid. I was also irritated about no list price. I am not able to increase my prices even though it takes me more time in the office visit to discuss Covid. I was also irritated about not qualifying for the 750 dollar bonus. More
by Faithsmyers
Employees Worked With
August 20, 2021
Incredible service and cultureCould not be happier They Incredible service and culture Could not be happier They are the total customer experience We’ll done Incredible service and culture Could not be happier They are the total customer experience We’ll done More
by rymc821
August 20, 2021
Bobby was great and I would recommend him to my friends and family. I love my new camry. and family. I love my new camry. More
by Barb1657
Employees Worked With
