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Toyota of Naperville

Naperville, IL

4.9
8,253 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,253 reviews

January 01, 2021

First time at the dealership. Bobby was amazing. Very professional, patient and kind. Bobby made my buying experience a wonderful and painless visit. Thanks A More

by Cristalball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a great week ahead! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 31, 2020

This was my first purchase at the Toyota of Naperville and I could not have asked for a better end-to-end customer experience! I trust no one more than Jacob Basothos. If I ever purchase a vehicle again, More

by Msthakrar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Jan 04, 2021 -

Toyota of Naperville responded

Thank you so much for your kind words about Jacob and our dealership as a whole! We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 31, 2020

Best experience we have had buying a car. Ilene and Casey were great - very helpful and informative. Ilene took the time to make sure we had a wonderful buying experience. Very knowledgeable about the car an More

by Jen B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski, Casey Krakowski
Jan 04, 2021 -

Toyota of Naperville responded

Thank you so much for your kind words about our dealership, Jen! We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 31, 2020

Jacob Gawlik is such a personable guy. He was warm and very patient with us senior citizens, especially our brother, a retired engineer who is a very detailed research person. My sister and I traded in ou More

by BetsyP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Clark, Erick Heinz, Jacub Gawlik
Jan 04, 2021 -

Toyota of Naperville responded

Betsy, thank you for the truly exceptional rating on our end. We’re pleased you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 31, 2020

Zeke Beltran is the best! This is my second car from him. Got great deal within 30minutes! No trick played! He even remembered my family from 3 years ago! More

by Simon2629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Toyota of Naperville responded

Simon, thank you so much for your kind words about Zeke. We will be sure to pass those along. Please let us know if we can be of any further assistance down the road! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 30, 2020

I have worked with Zeke before, he knew exactly what I wanted and it was quick and efficient. I love how friendly the Toyota staff is and also how clean the facility was due to covid. I felt very safe dur More

by Lindseymeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Toyota of Naperville responded

Lindsey, thanks for the truly exceptional rating on our end. We’re pleased you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 30, 2020

Excelente todo hermano Jaime Abrego. Eres el mejor muy buen servicio. Todo estuvo excelente la gestion para el credito el carro en fin hermano muchas gracias More

by Pedro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Jan 04, 2021 -

Toyota of Naperville responded

Pedro, muchas gracias por tus lindas palabras sobre Jaime. Háganos saber si podemos hacer más por usted en el futuro. ¡Que tengas un gran día! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 30, 2020

Jaime made my first car buying process very a lot easier than i thought it would be. He explained all details and responded all our questions thoroughly. I would also like to thank his patience since I was More

by Alberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Abrego
Jan 04, 2021 -

Toyota of Naperville responded

Thank you for this truly exceptional rating, Alberto. We’re pleased to hear that you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 30, 2020

Mike Beck and Toyota of Naperville took safe precautions as far as COVID and social distancing. Mike also was great as far as customer service. More

by sean7r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review! We're so happy to hear that your experience at our dealership was a positive one. Come back and see us again soon! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 29, 2020

Wonderful experience purchasing a truck. Facility is top notch as is the inventory. The process followed all covid-19 mitigation rules for Illinois making it a safe environment. More

by Jupiter 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Ponulak, David Racine, Sherri Pacchiano
Jan 04, 2021 -

Toyota of Naperville responded

Thank you so much for your kind words about our dealership! We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

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