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Toyota of Naperville
Naperville, IL
8,219 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,219 reviews
October 14, 2020
All around good person! Looks out in your best interest. Not pushy or annoying in any way. Great facility. Good covid precautions. Wash your hands folks & be safe! Not pushy or annoying in any way. Great facility. Good covid precautions. Wash your hands folks & be safe! More
by Collin.kintz
Employees Worked With
Helpful October 14, 2020
Amazing customer service! Jacub & Allen were very professional, polite and helpful. Igor from the financial department was impeccable. I was amazed by his knowledge and insights. Wow! 5 Star Service! professional, polite and helpful. Igor from the financial department was impeccable. I was amazed by his knowledge and insights. Wow! 5 Star Service! More
by Chris Chowanietz
October 13, 2020
Best sales man in the building, he was very nice and very polite very excellent service and very easy to understand and the best sales man polite very excellent service and very easy to understand and the best sales man More
by Dkhans2001
Employees Worked With
Jacob Basathia
October 13, 2020
The dealership originally didn’t have the car I wanted but was able to locate one and get it next day. The whole car buying process was fast and smooth. The price was very fair for the vehicle. Was explai but was able to locate one and get it next day. The whole car buying process was fast and smooth. The price was very fair for the vehicle. Was explained warranty coverages and pricing. Was offered ways to protect vehicle if you have kids or keep vehicles long term. Everyone at the dealership was great. Love my new car. More
by justahonestman20041
Employees Worked With
Meraj Ahmed, Rich Heidecke, Casey Krakowski
October 12, 2020
We had a very positive experience with Toyota of Naperville. Our salesman Bobby Q. Was extremely helpful and very knowledgeable with what we were looking for. The General Sales manager Travis and th Naperville. Our salesman Bobby Q. Was extremely helpful and very knowledgeable with what we were looking for. The General Sales manager Travis and the Finance manager Mukesh also were very helpful and made the experience comfortable and stress free. I would recommend Toyota of Naperville be your starting point when looking to purchase a car. More
by steviemac513
Employees Worked With
Other Employees :
Travis General sales manager, Mukesh Mehta
October 12, 2020
Jacob was great to work with, straightforward and kind. He answered all of our questions, some before we even had to ask! Great experience and a great car! He answered all of our questions, some before we even had to ask! Great experience and a great car! More
by Sara
Employees Worked With
Jacob Basathia
October 12, 2020
Excelente Persona y gran servicio al cliente , Gracias por ayudarnos a tomar una buena desicion , no duden en pedir su ayuda de seguro se llevan una gran sorpresa !! por ayudarnos a tomar una buena desicion , no duden en pedir su ayuda de seguro se llevan una gran sorpresa !! More
by Emanuelle
Employees Worked With
Jaime Abrego
October 11, 2020
Jacob was great. He found us exactly what we wanted. We appreciate his professionalism and willingness to work with us. I would highly recommend him as a sales person. appreciate his professionalism and willingness to work with us. I would highly recommend him as a sales person. More
by Kensbaby93
Employees Worked With
Jacob Basathia
October 10, 2020
Great help from the moment I walked in until I left help me to the fullest and explain to me all my car features and answer all my questions Thank you me to the fullest and explain to me all my car features and answer all my questions Thank you More
by Jgarcia
Employees Worked With
October 10, 2020
Jorge Muñoz, trató con respeto y mucha paciencia, me encantó el servicio. 100% recomendado. Siempre buscando lo mejor para nuestras necesidades y cuidando de sus clientes siempre. encantó el servicio. 100% recomendado. Siempre buscando lo mejor para nuestras necesidades y cuidando de sus clientes siempre. More
by Sgalifer
Employees Worked With
