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Toyota of Naperville
Naperville, IL
8,219 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,219 reviews
September 30, 2020
We had the pleasure of working with Harvey to purchase our vehicle. He was very knowledgable on all the Toyota products and kind and professional. Highly recommend. our vehicle. He was very knowledgable on all the Toyota products and kind and professional. Highly recommend. More
by Jim and Kathy
Employees Worked With
Helpful September 29, 2020
Good customer care services.Excellent salespeople.Bobby thanks for your services and explaining everything to us 🙏🙏.Igor too thanks 🙏 for all the information and customer services. thanks for your services and explaining everything to us 🙏🙏.Igor too thanks 🙏 for all the information and customer services. More
by Carolinapeyton38
September 29, 2020
This Delership has the greatest customer service I've experienced. I looked at a lot of other dealerships with bad experience and not here. Jacob Basathia treats you like a true friend i highly recommend experienced. I looked at a lot of other dealerships with bad experience and not here. Jacob Basathia treats you like a true friend i highly recommend him for your next car purchase. Overall this dealership is excellent! More
by Kadam2295
Employees Worked With
Jacob Basathia
September 29, 2020
A strong selling point for us was the service dept. This was our fourth Toyota purchase at Toyota of Naperville. Thank you Robin Clark The dealership was clean, and maintained very good covid protocols. Tha was our fourth Toyota purchase at Toyota of Naperville. Thank you Robin Clark The dealership was clean, and maintained very good covid protocols. Thanks. Harvey Nyien was very knowledgeable about our Prius. He was willing to answer many questions and was very patient. This was a no pressure sale but it was obvious he was an advocate for the Prius. More
by nromans1015@comcast.net
Employees Worked With
September 26, 2020
Conveniently located from our home. The atmosphere was very friendly and accommodating, and the facility was spotless. Overall, our experience was great. We were impressed. very friendly and accommodating, and the facility was spotless. Overall, our experience was great. We were impressed. More
by aekandrak
Employees Worked With
Jacob Basathia
September 26, 2020
Jaime Abrego have a good personality he’s welcoming answers all questions we asked him tirelessly he explained everything we should know in the car. answers all questions we asked him tirelessly he explained everything we should know in the car. More
by 17Rav4
Employees Worked With
Jaime Abrego
September 25, 2020
My family and I applaud your ability to provide outstanding services throughout the many years that we have been associated. Many thanks also to Harvey Nyien for his courteous assistance in our p outstanding services throughout the many years that we have been associated. Many thanks also to Harvey Nyien for his courteous assistance in our purchases. Sincerely Jerry & Sandra Gunn More
by JWG
Employees Worked With
