Toyota of Naperville

My salesperson was Patrycja. She was extremely knowledgeable about all the vehicles we discussed, the options and trim packages. She was kind, thorough, helpful and very patient She was extremely knowledgeable about all the vehicles we discussed, the options and trim packages. She was kind, thorough, helpful and very patient with our purchasing needs. FYI, she also speaks fluent Polish if that is a need. Zach walked us through the pricing for the new vehicle and our trade value. He was understanding and did his best to get us the best price. Jeff took care of our financing needs with several good options. They got us where we had to be. This was our second car purchased here, and we will be a repeat customer when we need another vehicle. More

Kyle was the a great salesman as well as rich with all of the important information I needed to be an educated buyer when attempting to make such a big life choice. the important information I needed to be an educated buyer when attempting to make such a big life choice. More

Kyle was very kind to us. Kept things simple and quick, made the process easy. Kept things simple and quick, made the process easy. More

My husband and I had a great experience visiting Toyota of Naperville. We dropped in short notice. Emil was very professional and listened to what we wanted, and he delivered, the process was smooth and of Naperville. We dropped in short notice. Emil was very professional and listened to what we wanted, and he delivered, the process was smooth and we came out with a smile and a beautiful new RAV4. Thank you Emil More

I was in the dealership for a quick oil change earlier this week. My wife asked me to check if the used RAV4 hybrid is still available. We’ve been in the market for an additional ride. So I walked around this week. My wife asked me to check if the used RAV4 hybrid is still available. We’ve been in the market for an additional ride. So I walked around and I ran into Emil, very friendly guy who not only showed me the car but let me take it for a spin. When we got back, he showed me the paperworks along with some new 2025 models that are scheduled for delivery. I told him I was interested on a couple of the new ones. We exchanged information and he told me he will get back to me. He did and I sent a deposit to hold the car I wanted. A couple of days later I asked him to pick me up from my home so we can close the deal and he picked me and my family personally. To me that is going above and beyond. At the dealership, we settled on the loan amount and we closed the deal. Emil has been really helpful and trustworthy. After Emil, we spent some time with Karl who works in finance. He also made us feel we made the right decision buying the car from Toyota. He provided us some options to fit our budget. We were so thankful to meet and deal with good people. If you are in need of additional car, I highly recommend you visit the Toyota of Naperville. More

Tom was so helpful with our family as we decided between leasing or buying. He was never pushy and gave us great points to consider. He helped us get a great deal on a wonderful family car. leasing or buying. He was never pushy and gave us great points to consider. He helped us get a great deal on a wonderful family car. More

Excelente a servicio a, tu ve una buena comunicación, todo mi y limpió, consejo a muy bien elaborada . todo mi y limpió, consejo a muy bien elaborada . More

Salesman was fine , when the vehicle was inspected when traded in they had to replace both front axle before putting it on the used lot. Well we bought it and after driving it for two days it was making no traded in they had to replace both front axle before putting it on the used lot. Well we bought it and after driving it for two days it was making noise so we had to drive it 40 miles back there and wait 2 hrs for service to fix it. Come to find out when they changed the axles the bolt was not torqued down correctly and came loose. No offer of composation for a total of 4 hrs of my time. More

Purchased a Used 2021 Tacoma SR 4x4 Access Cab at Naperville Toyota I am very satisfied with my purchasing experience. My Sales Representative throughout was Nathan Gonzalez. He was very friendly, Naperville Toyota I am very satisfied with my purchasing experience. My Sales Representative throughout was Nathan Gonzalez. He was very friendly, well spoken about the truck, and up front throughout the whole buying experience. Vehicle looked professionally detailed and I’m pleased with the refurbishing they done in-house. Nathan was open about the vehicle history and answered all questions I had open and honestly. Was able to test drive the vehicle on the nearby test track; where I got a good feel with the vehicle I ended up purchasing. Not once I felt like time was being wasted, each step was shown as necessary to get me on my way in my newly purchased vehicle. Nathan went into detail of finance options where he and his team secured a loan plan that fits my budget. I highly recommend Toyota of Naperville if you are in the market for a new or used vehicle. More

Blas Cielo was awesome! He was knowledgeable, professional, and made making a decision easy. We shopped around a lot prior to visiting, but he was the most honest and transp He was knowledgeable, professional, and made making a decision easy. We shopped around a lot prior to visiting, but he was the most honest and transparent. Honestly, this dealership is easily the best one around. Highly recommended! More