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Toyota of Naperville

Naperville, IL

4.9
8,756 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,756 reviews

January 22, 2019

Our NEW Rav4 Went to Toyota and met with Scott Bouma and we had an excellent experience. He made the car buying process simple and very easy. He was a lot of fun t More

by Yelena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bouma
Jan 22, 2019 -

Toyota of Naperville responded

Yelena, thanks so much for your truly exceptional review of Scott, Jose and Kal here at Toyota of Naperville. Here's to a great rest of the week and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 22, 2019

Got what we were looking for! Dave knew exactly what we were looking for and helped us drive away in it! Set up the return of our leased vehicle which made it a breeze! More

by Escotch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Jan 23, 2019 -

Toyota of Naperville responded

Valued Customer, your kind words about Dave mean so much to us! Here's to hoping you have a truly exceptional rest of the week. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 22, 2019

Very dissatisfied with Caleb O'Neil I purchased my car here on 12/22/2018. I had issues with lights on in car 10 days later. I dropped it off on 1/8/2019 to be serviced. I just got it ba More

by dadsgirl
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caleb O'Neil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Heinz, Adam Bennett
Jan 23, 2019 -

Toyota of Naperville responded

Debbie, we're so glad that you were able to have a truly exceptional experience in the end—thank you for your compiled feedback along the way. We hear you on your additional notes and plan on improving down the road with this in mind. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 21, 2019

Just over ALLL Amazing Team!!! Just an over ALLL amazing experience. Everyone there made me feel at home. From the beginning to end. Blas Cielo went above and beyond to get me in th More

by Sgtm45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blas Cielo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Toyota of Naperville responded

Valued Customer, thanks so much for your truly exceptional review of Blas here at Toyota of Naperville. Here's to a great rest of the week and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 21, 2019

FRS Purchase Went to Toyota if Naperville for a Scion FR-S. Worked with Jaime and Scott. Very informative and easy to work with. Did their best to meet the price I More

by Abelv392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bouma, Jaime Abrego
Jan 22, 2019 -

Toyota of Naperville responded

Abel, thanks so much for the truly exceptional feedback about Jaime and Scott! We'll be just down the road if you need anything else at all. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 21, 2019

Maria corolla Alain Vilma was a really nice guy and overall it was a great experience.you guys should come out here!!! Gracias por todo alan. yo quiero me Nuevo ca More

by Martinezmaria1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Jan 22, 2019 -

Toyota of Naperville responded

Maria, your kind words about Alain are so great to hear! Here's to hoping that you had a truly exceptional weekend. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 21, 2019

Great Experience Buying a car at Toyota of Naperville was great experience. Staff was very professional and friendly. It was helpful how knowledgeable they were and t More

by Saurabh Raoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Jan 22, 2019 -

Toyota of Naperville responded

Saurabh, your truly exceptional rating and feedback about Jaime means so much to us! We hope that it was a wonderful weekend on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 20, 2019

Dave's the Man!! Great buying experience!!!! Dave Avemian was my sales rep and he listen to my nightmares about previous dealer experiences. Told me he would take care More

by Toyota4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Jan 21, 2019 -

Toyota of Naperville responded

Valued Customer, thanks so much for your truly exceptional review of Dave here at Toyota of Naperville. Here's to a great rest of the week and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 19, 2019

My dealings with Sherri Pacchiano I would highly recommend Toyota of Naperville. I feel they are a fair and honest dealer. Sherri answered all of my questions and took great care of More

by Mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri Pacchiano
Jan 21, 2019 -

Toyota of Naperville responded

Mitch, thanks so much for your truly exceptional review of Sherri here at Toyota of Naperville. Here's to a great rest of the week and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 18, 2019

Very Pleasant, easy going experience Dave is the kind of person you wish you could always meet when purchasing a vehicle. No rush, no high pressure tactics, simply always a feeling of be More

by Eric5500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Jan 18, 2019 -

Toyota of Naperville responded

Eric, your truly exceptional words about Dave warms our hearts! Here's to a great weekend and more on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

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