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Toyota of Naperville

Naperville, IL

4.9
8,797 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,797 reviews

September 16, 2017

Friendly service I've been in here a few times and have worked with Robert each time and have had wonderful service. He takes the time to get to know us and to help us More

by Jengi75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kieda, Gary Jaros
Sep 18, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the very kind words about Robert and Gary! Another truly exceptional experience is just down the road if you need anything else at all on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

September 16, 2017

Great experience Agreed the fee over the phone, came into the dealership, got everything done very smoothly. Service was excellent great workers, very friendly. I woul More

by Thomas27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kieda
Sep 18, 2017 -

Toyota of Naperville responded

Thomas, thanks so much for the kind words about Robert and our dealership as a whole. Another truly exceptional experience is just down the road if you need anything else at all on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

September 15, 2017

Justin Buck is the best!! Justin Buck is a great representative of Toyota. As a company you should have more people like him. We went to another Toyota dealer and the Sales per More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Buck
Sep 18, 2017 -

Toyota of Naperville responded

Jorge, thanks so much for the kind words about Justin and our dealership as a whole. If you need anything else down the road, just know that we'll be right here to assist you. Pat O'Brien, GM, pobrien@napervilletoyota.com

September 15, 2017

Exceptional salesperson Kris Kosinski is knowledgeable, down to every detail of the car you consider to buy. Professional, patient and very persuasive, in a good way, to choo More

by joannaszewczyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2017 -

Toyota of Naperville responded

Joanna, thank you for the 5-star review of Kris and our dealership as a whole! It's customers like you that make it all worth it here at Toyota of Naperville. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

September 14, 2017

Outstanding experience!! Everything about Toyota of Naperville was exceptional, especially the service delivered by Jose Rivera. He was very professional, personable, honest, More

by sabell3193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe (Finance), Suha Oner
Sep 15, 2017 -

Toyota of Naperville responded

Suzy, thank you so much for the kind words about Jose and our truly exceptional dealership. If you need anything else down the road, just know we're always here to assist you. Pat O'Brien, GM, pobrien@napervilletoyota.com

September 14, 2017

New Purchase I had a wonderful experience at this dealership! Everyone was so helpful, and made this experience as painless as possible. Jose was especially suppor More

by Rstudney
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Jose and our dealership as a whole! Just remember that a truly exceptional experience awaits you here at Toyota of Naperville next time you're in need. Pat O'Brien, GM, pobrien@napervilletoyota.com

September 14, 2017

Michael Beck - Makes car buying easy! My third car purchase in the last year. Excellent knowledge and customer service, Michael and Sam help me get the car I wanted. Great dealership locat More

by Aurimas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2017 -

Toyota of Naperville responded

Aurimas, thanks so much for the truly exceptional review here! It's customers like you that make it all worth it here at Toyota of Naperville. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

September 13, 2017

Friendly dealership and great employees to work with! Excellent and dependable service. Great experience! Sales person was a delight to work with. The process went very smooth. Definitely will return for More

by Eggplant car 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Sam and our truly exceptional dealership. Happy trails to you for now and just know that we'll be right down the road if you need anything else more on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

September 13, 2017

David Avemian - Excellent and Superb Customer Service! This is the 5th time I purchased and/or lease a Car in Toyota of Naperville and the reason I kept coming back to Toyota is because of the excellent, p More

by ANNIE MENDIOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kal Omran, Dave Avemian
Sep 14, 2017 -

Toyota of Naperville responded

Annie, thanks so much for the kind words about Dave and Kal here at Toyota of Naperville! It's customers like you that make it all worth it. Just remember that we'll be just down the road if you're in need of another truly exceptional experience on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

September 13, 2017

New Car Buy I don't like too much nonsense. I like to get in and get out without any headaches. I visited the first time and was in and out with a new car in un More

by NewCar 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Tom and our dealership as a whole. We strive for greatness each and every day here at Toyota of Naperville so this truly exceptional review makes our hearts swell. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

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