Toyota of Naperville

This dealership was very helpful with my car search and I had a good experience with the sales team had a good experience with the sales team More

Great people here! I would and will gladly be back to do future business here. I appreciate the level of attention to detail, friendliness, and good nature of all the s I would and will gladly be back to do future business here. I appreciate the level of attention to detail, friendliness, and good nature of all the staff. 10/10. More

What an amazing dealership! The atmosphere is very welcoming and super clean. I was greeted as soon as I walked through the door and assisted right away. Our salesman, Chris V The atmosphere is very welcoming and super clean. I was greeted as soon as I walked through the door and assisted right away. Our salesman, Chris Veliz, was phenomenal! He made the car buying process from start to finish a breeze. He was very friendly, professional, answered all our questions, and was attentive to all our needs, including offering our family water and purchasing a snack for our hungry 5 year old during the lengthly paperwork process. The finance salesman, Karl, was incredible as well. He was very thorough and efficient going over all the paperwork. He was also very nice and accommodating to our family. My two kids were very excited when he offered them a playroom to play in while we finished up the paperwork. I can’t rave enough about this dealership and their staff. It’s what every car buying experience should be! Thank you! More

They got me a really nice used Toyota Sienna. Their associates have been super helpful in answering questions on how to configure this minivan and they have a very helpful service department Their associates have been super helpful in answering questions on how to configure this minivan and they have a very helpful service department More

The service I received from Mr. Mike Beck was exceptional. He was very supportive and helped me understand the features of my new vehicle. Mike Beck was exceptional. He was very supportive and helped me understand the features of my new vehicle. More

Mike Beck was excellent! ! Was able to answer all of our questions and was very personable. He was not pushy and listened to all of our concerns. He took the time to go over ! Was able to answer all of our questions and was very personable. He was not pushy and listened to all of our concerns. He took the time to go over all of the option and showed us how to use them and program things. He was exceptional to work with. Jose was not as personable. Could use some better negotiation skills being in a management position. Mike Kalis was also great and explained all the products in detail and helped us make the right decision for our situation. He gave us time to discuss what we wanted to do and helped us make the right decision for us. Zeke in the finance area was also personable and easy to work with. Took his time explaining everything which made it easy for us to understand. He should have mentioned the overall price of the warranties that were offered instead of only showing the difference in what the overall monthly payment would be. We didn’t realize the items we selected were not a package deal until we were at the reviewing stage. Otherwise he was great to work with as well. Our overall experience was positive. More

Great People to do business with. JD and Harvey Rock Came from Oak Lawn to Naperville. I was not disappointed JD and Harvey Rock Came from Oak Lawn to Naperville. I was not disappointed More

David Casiano, was a great sales person, respectful and not pushy. We purchased our first car in 12 years and he made the entire process of buying a car very easy. He provided me with excellent communicat not pushy. We purchased our first car in 12 years and he made the entire process of buying a car very easy. He provided me with excellent communication every step of the way, from when the car arrived in the U.S to the time it arrived at the dealership. I thought David did a great job of explaining every step of what to expect. He put me at ease from the moment we walked in the door to the moment we pulled away. Not only did he go over all the features of the car he took the time to help me set up the Toyota app. I highly recommend David Casiano at Toyota of Naperville to buy your next car. More

David was extremely helpful and patient with our family. We hope his leadership recognizes him for his efforts! We hope his leadership recognizes him for his efforts! More

We would definitely recommend this dealership. Worked with Rich Ponulak & Tim O’Connell great experience. Worked with Rich Ponulak & Tim O’Connell great experience. More