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Toyota of Naperville

Naperville, IL

4.9
8,863 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,863 reviews

December 30, 2023

After trying for 3 days to get them to send me pictures they sold the vehicle out from under me.I would never consider doing business with this dealer.Also terrible communication trying to get someone to c More

by Schoutg
Recommend Dealer
No
Employees Worked With
Christy Butkevich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Bobby was personable and happy to help me find a car that was suitable for my budget. He made everything simple and explained everything that needed to be know about the cars he was showing me. Bobby also to More

by johnnyblue3937
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Bobby was very friendly and knowledgeable. He gave us the price for the vehicle out the door with no up charges when we went to purchase the vehicle. He also came in on his day off to make sur More

by xray412
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Mike was very friendly and helpful during a busy time of year! Would have liked to test drive a 3rd car and receive quotes, but other than that he did a great job! More

by Susie
Recommend Dealer
Yes
Employees Worked With
Mike Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2023

Zeke Beltran was extremely professional and very knowledgeable. He answered all of our questions about our new Highlander. He was a pleasure to work with and did not pressure us regarding any decisi More

by Bjmahan52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2023

The whole experience was hassle free and Mike Beck was very amenable when we decided to change to a different vehicle. Mike kept me informed about arrival and everything went smoothly. More

by Markj3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2023

Kind, direct and efficient in their business. Any purchase of this cost needs attention to detail and Toyota of Naperville does provides that! Thank you. More

by dalc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

Fantastic car buying experience. I worked with Ryan, Zeke and Blas over the course of my truck purchase. At no time did I feel pressured or mislead. The transparency and efficiency w More

by Kevin G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blas Cielo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Botica
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

Good experience with both nick and bobby. ..Bobby.... only took 5 and a half hours.... More

by lmcescapee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

Awesome and easy buying experience. Would highly recommend to everyone! Amazing dealership. Nothing beats Toyota quality. More

by se.fox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LUKASZ REPCZYNSKI
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