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Toyota of Rockwall

Rockwall, TX

4.5
6,287 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,287 reviews

February 20, 2024

I was handled and received well. The services are good. They update and let you know on time, when their services is done. They are welcoming More

by Ruto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Feb 20, 2024 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

February 20, 2024

The service writer and the porter were very helpful. As well as the parts giy More

by HagerRD2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie service
Feb 20, 2024 -

Toyota of Rockwall responded

Thank you so much for your kind words for Mick and Stephanie, and for taking the time to leave us this wonderful feedback!

February 20, 2024

Very happy with our service. Service area is clean and well maintained. There is plenty of seats. Enjoyed the coffee & cookies. More

by Skuhlman81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. Sam and our team appreciate your business and hope to see you again soon!

February 19, 2024

Sam was a great service advisor and was very professional. I showed up when it was extremely busy during opening hours on the last day of an oil change special. Service was completed in a timely More

by tbrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel
Feb 19, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with Sam, Ariel, and our team. We're glad to hear we delivered such a great experience!

February 18, 2024

The whole process was easy especially the all points inspection which identified the critical maintenance items. Sam did an excellent job as well. More

by swilbou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Feb 19, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Sam delivered such a great experience!

February 18, 2024

This is about like all other dealerships. They gave me a great price on my trade in. However, they use all these charges on the purchase of your vehicle to erase the equity you had in your More

by clevern316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maria Valdes - Sales, Ron in Financing
Feb 22, 2024 -

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 17, 2024

Service advisor seemed above providing an oil change. Didn’t discuss results of the service and didn’t take the time to discuss whether my vehicle needed an alignment until asked. Said dealership did not More

by tide0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Feb 17, 2024 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We will share your comments with the team. We truly appreciate your business.

February 17, 2024

I was able to find a good car for the price i was looking for. More

by jackydorv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brown
Feb 17, 2024 -

Toyota of Rockwall responded

Thank you for your 5 star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

February 16, 2024

Always helpful. Kasey is the best. Would like to get the car wash back up. More

by DGAYLE1
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Toyota of Rockwall responded

Quality customer service is always our number one priority, and we're happy to hear that Kasey met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

February 15, 2024

Aubrey was great through the entire process. He made sure to get me a great deal and I’m very thankful! More

by shelbysmith062217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmelo Adorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aubrey, Terry Pierson Jr., Oscar Boyd
Feb 15, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to write this review, Shelby. Our customers are our top priority and your feedback is greatly appreciated! All of us at Toyota of Rockwall are glad to have you as a customer.

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