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Toyota of Rockwall

Rockwall, TX

4.5
6,417 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,417 reviews

May 31, 2023

I have done business with Toyota of Rockwall for many years. This was my fourth purchase of a vehicle from them. Other than the wait for the new vehicle to come in; everthing else was great. More

by Pmussery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in Finance
Jun 01, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Toyota of Rockwall are glad to have you as a customer.

May 31, 2023

I just purchased my 2nd vehicle from Toyota in the past year and love both of my new cars! I had a wonderful experience with Russell and James! They both were honest and took the time to go over the financ More

by zandimccarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brown
Jun 01, 2023 -

Toyota of Rockwall responded

Zandim, Thank you so much for your kind words for Russell and James, and for taking the time to leave us this wonderful feedback!

May 31, 2023

Helpful, kind staff; informative and check in with their customers. Wait time while vehicle is in service is usually reasonable depending your vehicles needs for a specific service. More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quin Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Toyota of Rockwall responded

CJ, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

May 31, 2023

Great experience at Toyota of Rockwall. Russell Morgan kept me updated throughout the whole process. James made the finance process easy for us. This is our fourth purchase at Toyota o More

by Pmussery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in Finance
Jun 01, 2023 -

Toyota of Rockwall responded

It's fantastic to hear that Russell provided you with great customer service while assisting you with your 4th new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!

May 30, 2023

Kasey is the only service advisor I will use. She is great! Highly recommend- you won’t be disappointed More

by stan.vermett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Toyota of Rockwall responded

It's great to hear that Kasey is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

May 29, 2023

Friendly and caring. Listened to me and answered questions. Went over everything they did to service my Highlander. More

by cynthiaemma.alderete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 27, 2023

excellent and timely service. They take me home and bring me back when my car is ready More

by johnfdsouza777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, John, for choosing Toyota of Rockwall!

May 28, 2023 -

johnfdsouza777 responded

You are welcome

May 26, 2023

People working in this facility look like real professionals. Very polite also and care about customers. More

by JUAN.VILCA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Toyota of Rockwall responded

Thank you, Juan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 25, 2023

The vehicle that I wanted Vanessa and Corey were able to locate, which was out of state. The one small missing part issue was resolved. More

by neal.kuznar
Recommend Dealer
Yes
Employees Worked With
Vanessa Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith, Corey Thomas
May 26, 2023 -

Toyota of Rockwall responded

Neal, thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 25, 2023

Professional and courteous. Some service advisors are more knowledgeable than others but over all they are good. Free beverages available and sometimes a snack is offered. The More

by jeff.speicher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Toyota of Rockwall responded

Jeff, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 25, 2023 -

jeff.speicher responded

Jeff Speicher (work) 903-885-7621-5240 (Cell)214-924-2452

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