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Toyota of Rockwall

Rockwall, TX

4.5
6,392 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,392 reviews

October 26, 2022

I've purchased 4 new vehicles from this location. However, this will be my last. My sales person entered the the wrong VIN # and entered into the DOT database. I still don't have my tags and November More

by mathewschurman
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith, Corey Thomas, Joey Desrosiers, Carlos Perez
Oct 26, 2022 -

Toyota of Rockwall responded

Mathew, Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

October 25, 2022

Mick the advisor is great! Service department is always clean and orderly. Car wash is always down though which is a bummer! More

by JDon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Toyota of Rockwall responded

It's great to hear that Mick and the team provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

October 25, 2022

Was just in for a tire rotation. Didn't think it would take so long. Being I had a 7am appointment. But everything went well. More

by 4smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Oct 25, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We apologize for the long wait, but we do appreciate your business and hope to see you again soon!

October 25, 2022

Thanks for always working on my car when I come in every couple months thank you More

by marinapenate2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Smith
Oct 25, 2022 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 23, 2022

Salesperson Cameron was great. He did everything possible to help us get the vehicle we needed. Everyone at the dealership was friendly, courteous and helpful. More

by jlewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith, Cameron Brown
Oct 23, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Cameron here at Toyota of Rockwall.

October 22, 2022

Excellent service. Quick, easy and nice people. I will be back for my next service More

by john.payne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 22, 2022

They are very honest about what my car really needs and don't try to twist my arm.Very friendly and professional. More

by yeltup1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez, Josue Gutierrez
Oct 23, 2022 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

October 22, 2022

They gave me my car back in horrible conditions. The bumper was falling off as well as my lights were not connected back. Horrible experience More

by daliaestrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kasey Boysaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 22, 2022

Ken Martin is amazing! He stepped in for Paul Greene to take care of me. The day we visited the dealership he had just got some bad news but the way he handled himself you More

by latice.levert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Greene, Oscar Boyd
Oct 23, 2022 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

October 21, 2022

Excelente service the service andvisor is a very professional take a last tha one hr to get my car back More

by Freddylopez469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Oct 21, 2022 -

Toyota of Rockwall responded

It has been a pleasure serving you, Freddy. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

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