Toyota of Rockwall

Staff was friendly. When I called to see if they had my tire in stock, they didn't but the parts gentleman said he could order it and it we be there within a few hours. When I called to see if they had my tire in stock, they didn't but the parts gentleman said he could order it and it we be there within a few hours. I was very happy they got it fixed within an hour. More

Fast Profesional got me in checked it over made suggestions and went over my plan suggestions and went over my plan More

They were very attentive to me needs. The dealership and Mick were in constant contact with me to let me know what was going on with my vehicle. Their customer service has been spot on wi The dealership and Mick were in constant contact with me to let me know what was going on with my vehicle. Their customer service has been spot on with each of my visits and were able to solve my vehicle needs. Until the next time. More

I had to return after the evaporator for my air conditioning was installed. The car wasn't cooling sufficiently. They checked everything over a couple of days, but they were unable to recreate th conditioning was installed. The car wasn't cooling sufficiently. They checked everything over a couple of days, but they were unable to recreate the problem. When I left with my car, it was cooling ok. The only thing that I can think of was that the temperature outside was a lot cooler than the day I had the problem. Kevin was very considerate and kept me informed. Thanks to everyone involved. More

Nemo was an amazing salesman and did everything in his power to try and help us out with what we were wanting! He truly was amazing! I would love to buy from.him again when the time is right! power to try and help us out with what we were wanting! He truly was amazing! I would love to buy from.him again when the time is right! More

Overall I had a good experience at the dealership. Toyota of rockwall was able to give me the best deal given all the chip shortage. Toyota of rockwall was able to give me the best deal given all the chip shortage. More

Caesar was great I’ll do all my business with him . Y’all need more like him. Y’all need more like him. More

The dealership was efficient, no pressure, easy to work with, and all employees were very friendly. I would recommend them if you are in the market for a Toyota! with, and all employees were very friendly. I would recommend them if you are in the market for a Toyota! More

I had the best experience at Toyota of Rockwall. Both Ivan and Rebecca made me feel like they genuinely cared about my time and made the process of getting my car amazing. Unfortunately the sales ma Both Ivan and Rebecca made me feel like they genuinely cared about my time and made the process of getting my car amazing. Unfortunately the sales manager Corey Thomas was singlehandedly the most rude, insulting, and brash individual I have ever spoken to. The entire experience of Toyota of Rockwall was soured by Corey Thomas and thus, will take my 86 to be serviced at Norm Reeves Subaru of Rockwall. I cancelled my order of another vehicle I had at Toyota of Rockwall and will never set foot in that building again. Thank you for your truly wonderful, positive, and polite Ivan and Rebecca. The same can not be any more wrong about Corey Thomas however. More

I have written review after review to you and I have not ever heard from anyone. First of all when I was purchasing my car I was asking for certain things on the car and I kept being told that I couldn’t ge ever heard from anyone. First of all when I was purchasing my car I was asking for certain things on the car and I kept being told that I couldn’t get those, a good sales person would’ve sat down with me and tried to figure out how to get me what I wanted. You promise things that you don’t come through with, you promised free car washes when I got my car serviced and now you’ve done away with those so in essence you lied to me when I bought the car. I would never ever ever refer anybody to do business with Toyota of Rockwall More