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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,393 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,393 reviews

April 25, 2022

I did not get a call telling me my car was ready they pulled things out of the glove box More

by wasman
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Davis
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Apr 26, 2022 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 25, 2022

I am always greeted quickly and professionally, but have to wait minimum of 1.5 hours just for oil change or inspection. More

by all6bucs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 25, 2022

They were so kind to get me in last minute for oil change and tire rotation before I took 2 road trips!! Thank You so much! More

by pglowry40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2022 -

Toyota of Rockwall responded

It's great to hear that our team was able to help you out. We appreciate your business and look forward to serving you again soon!

April 24, 2022

Best experience ever purchasing a vehicle. Becca and Jason went above and beyond on customer service. From showing us an available vehicle that we were interested in, walking us through the More

by Wanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Fleming
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Apr 24, 2022 -

Toyota of Rockwall responded

Thank you, Wanda, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 23, 2022

Super friendly staff and good quality cars with best prices. This was my easiest car transaction ever More

by Samson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
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Apr 24, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 23, 2022

Ivan is funny personable and made the experience enjoyable . I would recommend him if you are I. The market for a vehicle More

by Diana B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Williams
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Apr 24, 2022 -

Toyota of Rockwall responded

Thanks for your feedback on your recent visit to Toyota of Rockwall. I'm glad to hear that Ivan was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 23, 2022

Very fast service, techs and service reps were nice and informative! I usually dread going to car service places but now I won’t! More

by Challberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Gutierrez
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Apr 24, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

April 22, 2022

Very friendly and helpful and helped us get what we were looking for in our range More

by marshanoe6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2022 -

Toyota of Rockwall responded

Marsha, Thank you so much for your excellent review! We are so glad that Nehemias had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

April 21, 2022

Inaccurate supply of stock. Parts and Services do not coordinate on the same page. Went in for 4 tires replacement but only had 3 in stock…Customer waited 5 hours before prob More

by NPRAPAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Davis
Report | Print
Apr 29, 2022 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 21, 2022

We have received first class service at every visit! Our Toyota Highlander is our favorite! More

by LAKEFRONTGREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sanchez
Report | Print
Apr 23, 2022 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Feb 03, 2025 -

LAKEFRONTGREEN responded

We can only say it is a pleasure to get our service with this dealer

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