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Toyota of Rockwall

Rockwall, TX

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Employees
Reviews
Vehicles
4.5
6,307 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,307 reviews

March 16, 2022

Great service I don’t any problems very nice people working in this facility I recommend to any people More

by leon261958
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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Mar 17, 2022 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, Leon, and we hope to see you again!

March 15, 2022

This dealership has the best customer service in DFW. You'll always be treated with care and respect. More

by KGE33BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

March 14, 2022

I got there before my scheduled time but the Service Team was very attentive and very informative about the service of my car. With COVID, I love the texting system that inform you of any additional services More

by trevasneed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
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Mar 14, 2022 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

Jun 20, 2022 -

trevasneed responded

Justin was awesome and Ivan (always) came to make sure I was satisfied with my service. These guys are great to work with!

March 11, 2022

very friendly and quick. Help with one problem but couldn't fix was rear tail gate door would go up maybe key fob but can not disable. disappointed on toyota design. but rest More

by muscadiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2022 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 11, 2022

A very smooth process from the call to set up the appointment thru the final work. Very knowledgeable employees and a great attitude. More

by steve.beene
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
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Mar 14, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business, Steve, and hope to see you again soon!

March 10, 2022

Sales person 5 stars ( Braeshaun Dunn) Sales Manager very rude Service Manager very professional and friendly More

by Giani
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Maddran, Brae Dunn
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Mar 27, 2022 -

Toyota of Rockwall responded

Giani, Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 10, 2022

The service rep Mick Schott kept me informed, was courteous and is one of the reasons that I return to Rockwall Toyota. More

by Hangusmcnail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mick and our team here at Toyota of Rockwall.

March 09, 2022

Their service is fast as well as friendly. They welcome you with a variety of cars. More

by V.curiel83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brae Dunn
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Mar 10, 2022 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

March 09, 2022

The service department was very attentive and friendly Answered questions and explained things that were done and needed tone done More

by grucholski15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Report | Print
Mar 10, 2022 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 09, 2022

The service was professional and thoroughly. A rapid diagnosis of the issue and a timely remedy. More

by ronald963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Report | Print
Mar 10, 2022 -

Toyota of Rockwall responded

Thank you for your business and this review, Ronald. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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