Toyota of Rockwall

Cesar always is polite and very helpful in explaining the service repairs which are needed for my car. service repairs which are needed for my car. More

Isabella Garner was the name of our sales representative at Toyota. She did not pressure us but actually listened to what we wanted and responded by offering a fair deal. I would recommend Toyota of Rockw at Toyota. She did not pressure us but actually listened to what we wanted and responded by offering a fair deal. I would recommend Toyota of Rockwall to my friends. More

great dealership, at every phase of buying, financing my vehicle was a wonderful experience. my salesman excelled. I will have my new vehicle serviced here!! vehicle was a wonderful experience. my salesman excelled. I will have my new vehicle serviced here!! More

Nemo excellent person with whom to conduct business. Personable. Professional. Clearly discusses, explains, answers questions. He dealt with me plus my grandson in Florida who was buying the car for me. Personable. Professional. Clearly discusses, explains, answers questions. He dealt with me plus my grandson in Florida who was buying the car for me. Top plus grade for Nemo. Beautiful facility, attractive, interesting decor - showroom with no vehicles. Children’s friendly, colorful playroom with toys. Service area waiting room looks like a hotel lobby. Love the Boutique. Restroom fair size, very clean. Staff friendly, helpful. Receptionist located immediately inside the door. Friendly greeting, helpful. Large snack, coffee, beverage area..Entire place seemed large, expansive, bright with many seating, work areas. One of the nicest dealer showrooms I’ve visited. No, probably is the nicest dealership I’ve visited. Several years ago visited two or three dozen Dallas area car dealers. This time visited only two, Toyota of Rockwall the second and that’s where I bought my Camry. More

Flawless excursion with efficient paperwork, home delivery within 4 hours of initial discussion. These are customer at the core employees. delivery within 4 hours of initial discussion. These are customer at the core employees. More

Great service- ver attentive to the needs of my vehicle. Customer service is timely and very thorough. Customer service is timely and very thorough. More

As some might see, this could be seen as a normal review for a dealership where the salesperson is eager for someone to write a review for them. However, in todays market, especially for Toyota’s, reviews l for a dealership where the salesperson is eager for someone to write a review for them. However, in todays market, especially for Toyota’s, reviews like this shouldn’t be taken not as not genuine. I’m fortunate to get the truck I wanted in short amount of time, specifically less than one week from calling Glenn Coy, salesperson at Toyota of Rockwall, to actual delivery. Over the course of 2 weeks, I called every Toyota dealership in and around Dallas except for one in pursuit of a truck. Toyota of Rockwall, mainly Glenn, was honest about the process, kept true to his word when it came to pricing and was quick to reply to. Complete transparency… Rockwall doesn’t mark up their vehicles, they did install dealer accessories like tint, wheel locks etc. for a premium price but it was still within range of the KBB fair market value after adding those options. I wouldn’t have moved forward with my intent to buy if it wasn’t that way. I can only speak for my experience with Glen but he is far beyond the other dealers I’ve worked with compared to other Toyota dealers. It maybe because he has worked at more luxury focused dealerships in his past so relationship building is more of his focus compared to pushing as much volume as possible. Whatever it is, my experience with him was easy and simple. To make it that way, let him know what you’re looking for, be prepared to wait and be flexible on colors and options, and prepare to negotiate before you put your deposit down. Again, Glenn is very clear and does not add any additional options to your vehicle that you didn’t ask for and wants you to sign paperwork for a price far beyond what you had expected. I wish Toyota of Rockwall was closer to me so I can continue to get service done on the vehicle there but the next time I purchase another Toyota, Glenn and other associates there will be top on my list. More

Great, respect, help, exelent personal attention I received all information about my car and I took an excellent price received all information about my car and I took an excellent price More

As always the service and staff were exceptional, their advice and recommendations were just what was needed. advice and recommendations were just what was needed. More

Very good attention, good communication, prices on service little hig to my, I’m 65 years old retired.send me coupons or Vera prices for my next services on my Camry. service little hig to my, I’m 65 years old retired.send me coupons or Vera prices for my next services on my Camry. More