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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
5,353 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 5,353 reviews

December 09, 2023

Team was absolutely phenomenal from start to finish. They helped me get into the car I wanted and were extremely helpful and genuine throughout. Will definitely be doing business with them again. Thank More

by castanonrocky90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Helpful
December 09, 2023

Maria who met with me was excellent! She really cares about her customers! Very professional and answered all my concerns! More

by Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria sales - don’t know her last name
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Dec 09, 2023 -

Toyota of Rockwall responded

Thank you so much, Rich, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Maria and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
December 08, 2023

I appreciate Sam explaining fully the issues with my Highlander. Efficient and quick put me back in my car. Thanks. More

by bg_jwfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

Helpful
December 08, 2023

The tactics that the salesmen used were very obvious! ! Worse car buying experience of my life! Still cannot enjoy the car because I felt like I got totally screwed in every way!! If I could do it all ove More

by melodyta56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nehemias Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Helpful 1
December 08, 2023

Andy displayed exceptional sales skills, maintaining a high level of professionalism while addressing all of my inquiries. More

by alfredo.ag499
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
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Dec 09, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words for Andy and for choosing Toyota of Rockwall! Congrats on your new purchase, and let us know if we can be of any more assistance!

Helpful
December 07, 2023

Dịch vụ tốt, nhân viên thân thiện, nhiệt tình, tư vấn tốt cho khách hàng. ( tôi là người việt Nam) More

by Qui pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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Dec 09, 2023 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
December 07, 2023

Great Service and i will definitaly use Toyota of Rockwall again. Highly recommend for service More

by johnsonconny78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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Dec 07, 2023 -

Toyota of Rockwall responded

Thank you, Conny, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
December 07, 2023

Took way to long for work being done. Car sat behind building for at least 20 minutes. Advisor was not ideal Lacked attention to my needs More

by wscottgreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Dec 07, 2023 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Helpful
December 07, 2023

Kesey is the best service advisor I have met so far. She’s a great person with warm welcome and focus on great customer service. 10/10 rating for her More

by rasikarathna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Toyota of Rockwall responded

Thank you for your kind words for Kasey and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

Helpful
December 07, 2023

After negotiation, the dealership worked with me to get the right car for the right price for my family. More

by hartkimberly91
Recommend Dealer
Yes
Employees Worked With
Oscar Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria
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Dec 07, 2023 -

Toyota of Rockwall responded

Thanks, Kimberly, for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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