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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
5,354 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 5,354 reviews

October 20, 2023

My buying experience was worthwhile, easy and relaxing. I enjoyed every bit of it. Thanks More

by alolimet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Wells
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Oct 20, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
October 20, 2023

Job done incorrectly. Had to go the next day,for a rental!! and I wasn’t told how long it would take with an appointment.( over 3 hours ) They Refused to fix the issue t More

by G Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Toyota of Rockwall responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Helpful
October 20, 2023

Great work and appreciate it just wish it was less expensive. They keep the truck running More

by RYAN.FITTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

Toyota of Rockwall responded

Thank you, Ryan, for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
October 19, 2023

Profesionales tanto vendedores como financieros excelente servicios de atención al cliente y calidad en su carros More

by joecor473
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joey Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Fernanda
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Oct 20, 2023 -

Toyota of Rockwall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
October 19, 2023

Pleasant and friendly. But...they tacked on almost $4,000 in "dealer accessories" that were not mentioned in the price. Nor were they mentioned when I said I was looking fo More

by davidarlan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Desrosiers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pieratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Toyota of Rockwall responded

We're sorry to hear you had less than a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
October 19, 2023

Toyota team is very professional. They are very fast and they let you know what is the status or your problem and I fix it on time. Thank you very much Toyota service department. More

by RCORREA824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefany
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Oct 20, 2023 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

Helpful
October 18, 2023

Bryson is the best advisor I’ve ever had. He is knowledgeable and keeps you informed. Great asset to your service department. More

by cblong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson
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Oct 19, 2023 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

Helpful
October 18, 2023

Tuve una muy mala experiencia con Scoot, me hizo comprar garantías que yo no queria,me engañaron More

by MARTINMARTINEZ670.MM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Desrosiers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
October 18, 2023

Technicians were friendly and service was prompt and thorough. I would recommend this dealership to others. More

by PSCOTT5811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Landrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
October 18, 2023

Great customer service, employees friendly and easy to work with. Fast service. Highly recommend Rockwall Toyota. More

by NIKKIZOLNAI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
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