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Toyota of Rockwall

Rockwall, TX

4.5
5,369 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 5,369 reviews

April 07, 2024

Gret job. Very easy to drop off and pick up. Kevin was quick and efficient. More

by ferrettattoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Toyota of Rockwall responded

Thank you so much for your kind words for Kevin, and for taking the time to leave us this wonderful feedback!

April 07, 2024

The service is Always fast and everyone is very professional and friendly. I enjoyed waiting in the lobby More

by daisalma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 06, 2024

Just had to change my tire due to a nail in it to find my lug nuts over torques and xxxx near rounded out. Just had them rotated so I know it was the technician who touched them last. More

by pnutbutrgelle
Recommend Dealer
No
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Toyota of Rockwall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 06, 2024

Ronnie Smith was wonderful in every way. We told him what we could afford in monthly payments & he came up with the Kia Soul. We needed a low mileage small SUV & Ronnie answered our prayers. More

by rendy12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Smith
Apr 08, 2024 -

Toyota of Rockwall responded

Thank you so much for your wonderful review! We are thrilled that Ronnie had the opportunity to provide you with great service. We thank you for choosing Toyota of Rockwall!

April 05, 2024

The service at this dealership is great! It lived up to its logo name “Express” More

by TERRY_C25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Toyota of Rockwall responded

Thanks, Terry, for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 04, 2024

I have been coming to this dealership for 5 years now. We love them!!! Bought 2 RAV4s and 2 Tundras. More

by lambertc30
Recommend Dealer
Yes
Employees Worked With
Becca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

April 03, 2024

Quinn was AWESOME to work with. Very little back and forth to manager. Explained what I was offering and offer was accepted within minutes. One of or best truck buying experiences . More

by theshop41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nehemias Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quin Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Toyota of Rockwall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Quin can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 03, 2024

I went to Toyota of Rockwall on Saturday 3/31/2024 @ 9am to look at a vehicle I was interested in buying I was told on the phone the vehicle only had 12 miles so went I arrived I was greeted by a salesman a More

by Billyrc30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carmelo Adorno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Boyd
2.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Quinones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Toyota of Rockwall responded

Billy, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Apr 07, 2024 -

Billyrc30 responded

Yes i would like that preferably the General Manager

April 03, 2024

Great service department. Always friendly, professional, and knowledgeable. I’ve been taking my cars there for 10 years and will continue for years to come. More

by kline9173@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing us for 10 years!

April 02, 2024

Sam was knowledgeable and very friendly. He took care of me right away and the truck was completed in a timely manner. More

by aaron.nulisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Toyota of Rockwall responded

It's great to hear that Sam was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

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