Toyota of Rockwall - Service Center

Good knowledgeable people, and a great communication and quick service! Cesar was great on keeping informed! quick service! Cesar was great on keeping informed! More

Is good but eigtherway you make an appoitment you still have to wait at least from 2½ to 3 hours other than that kaisy help me alot on my service on my truck thanks ill come back to her next time have to wait at least from 2½ to 3 hours other than that kaisy help me alot on my service on my truck thanks ill come back to her next time More

The service staff is Friendly and the mechanics do good work. My vehicle was in and out on time. work. My vehicle was in and out on time. More

I went in for my 5000 mile maintenance that I had scheduled for 130p on Tuesday, Nov 7, 2023. I decided to go earlier at about 10am. I was surprised it was finished early! When I was driving home the scheduled for 130p on Tuesday, Nov 7, 2023. I decided to go earlier at about 10am. I was surprised it was finished early! When I was driving home the message I kept getting kept repeating that I needed to see a dealership for my 5000 mile maintenance that I had done previously that morning. A friend of mine decided to call Rockwall Toyota service to find out how to update the message. He ended up speaking with Kasey in the service department. She very kindly asked him if he could use he cell phone to let her see the message on the information screen. Kasey walked him through the steps to update the message & did it concisely. I was impressed with her expertise & knowledge on how she knew how to correct the message. I was impressed of her sincerity to help correct my problem. I found her to be an asset to your dealership !! Kudos to Kasey for her knowledge & professionalism. More

Jose is the best, always make you feel comfortable, always attentive, always goes above and beyond for you. always attentive, always goes above and beyond for you. More

I had my oil change done and wiper blade changed. I love the fact that the dealership went the extra mile to help refill my coolant. That was so thoughtful without me asking:) I love the fact that the dealership went the extra mile to help refill my coolant. That was so thoughtful without me asking:) More

I am glad that I have chosen Toyota of Rockwall to buy and service my vehicle needs,,thank you !!! and service my vehicle needs,,thank you !!! More

When I noticed something was wrong with our car tire I was so worried it would cost us a fortune. Mick took great care of us and was so honest about what was needed for the vehicles safety vs what just co was so worried it would cost us a fortune. Mick took great care of us and was so honest about what was needed for the vehicles safety vs what just cosmetic and optional. I went in expecting it to have a cracked wheel, bent rim, and need a new tire. However they looked at everything and all I needed was a tire, everything balanced well otherwise. They were flexible with when I could schedule bringing it in and made the whole process a breeze. I used the shuttle service to go to the craft store up the road while my vehicle was worked on and everything worked out great and went very smoothly. Thank you to the best service department in the 75087 / 75032 area! More

Quick service, fast turnaround. Notified as soon as truck was done to go pick up. Notified as soon as truck was done to go pick up. More

Kasey was great to work with and informative about my vehicle service interval. Will likely return for upcoming needs. vehicle service interval. Will likely return for upcoming needs. More