Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,657 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership
View Awards

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,657 reviews

January 08, 2026

Excellent customer service and care is what you expect and get at Toyota of Scranton More

by SAMI786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 07, 2026

Very professional. Very friendly. Made buying a car experience quite pleasant! I would definitely recommend to others ! More

by CAIROPETE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Belles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 05, 2026

Did a great job and Joe kept me posted on progress throughout repair.process. I will be a repeat customer. More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Marshalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2026 -

Toyota of Scranton responded

Shawn, Thank you for the great feedback! We’re happy to hear Joe kept you informed throughout the repair process and that you were pleased with the work. We truly appreciate your trust and look forward to welcoming you back as a repeat customer. Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

January 05, 2026

Hailee gave us great service. She was prompt, courteous and explained what service activities needed to be done today. She also reviewed the remaining activities that are at a poi More

by thumpnlinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Perri
Report | Print
Jan 06, 2026 -

Toyota of Scranton responded

thumpnlinda, Thank you for taking the time to share such thoughtful feedback. We’re so glad to hear Hailee provided prompt, courteous service and clearly explained both today’s work and upcoming maintenance needs. It’s great to know you were comfortable while waiting and enjoyed the food, and that Hailee made sure your vehicle was washed before returning it to you. I’ll be sure to share your kind words with her and our team. Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

January 03, 2026

Jeremiah Kimmel was my sales professional and I was definitely satisfied by his help and how he worked with me. More

by MARYJCOOPER
Recommend Dealer
Yes
Employees Worked With
Josiah Gatewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah, Kimmel
Report | Print
Jan 06, 2026 -

Toyota of Scranton responded

MARYJCOOPER, Thank you for sharing your experience! We’re glad to hear you were satisfied with the help and support Jeremiah provided throughout your visit. I’ll be sure to pass along your kind words to him. We truly appreciate you choosing Toyota of Scranton and look forward to assisting you again in the future. Mary Jo Preno Vice President of Guest Experience

January 02, 2026

all good ,prompt,courteous, knowledgeable. comfortable waiting area. an overall pleasant experience, in so much that an auto mechanical appointment can be .thanks! More

by NOFLEAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2026 -

Toyota of Scranton responded

NOFLEAS1, Thank you for taking the time to share your experience! We’re glad to hear everything went well and that our team was prompt, courteous, and knowledgeable. It’s also great to know you found the waiting area comfortable and your visit pleasant—even for a service appointment. We truly appreciate your kind words and look forward to taking care of you again. Warm regards, ~The Service Team Toyota of Scranton

January 01, 2026

The sales person Jonathan was absolutely amazing! The pre-owned Highlander was serviced wonderful! Thanks More

by KFLONGO91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kreinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2026 -

Toyota of Scranton responded

KFLONGO91, Thank you for taking the time to share your experience. We’re so happy to hear that Jonathan made your visit a great one and that your pre-owned Highlander was serviced thoroughly and ready to go. We truly appreciate your trust in Toyota of Scranton and hope you enjoy every mile ahead. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

December 30, 2025

Joe, my service guy is awesome. He always greets me with a smile, asks me about my car and if I’m having any issues. The gentleman who first greets me is so friendly too. Overall, w More

by PCKNEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Marshalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2026 -

Toyota of Scranton responded

PCKNEIER, Thank you for taking the time to share this wonderful feedback. Joe truly takes pride in greeting our guests with a smile and making sure everything with their vehicle is addressed, so your kind words mean a great deal. We’re also happy to hear that you feel welcomed right from the moment you arrive and that your service visits are timely and efficient. We sincerely appreciate your trust and look forward to seeing you again. Warm regards, ~The Service Team Toyota of Scranton

December 30, 2025

Purchasing this new car went smoothly and easily. I love how well this car performs in ice and snow. More

by BETTEWOOD092750
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2025 -

Toyota of Scranton responded

Hi Bette, Thank you for sharing your experience! We’re so glad to hear your purchase went smoothly and that you’re enjoying how your new car performs in ice and snow. That kind of confidence behind the wheel is exactly what we want for our guests. We appreciate you choosing Toyota of Scranton and wish you many safe, enjoyable miles ahead! Warm regards, ~The Sales Team Toyota of Scranton

December 30, 2025

Great atmosphere. No pressure to buy. Knowledgeable sales rep. Genuinely friendly. A very positive experience. More

by GIZAU
Recommend Dealer
Yes
Employees Worked With
Josiah Gatewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2025 -

Toyota of Scranton responded

Hi GIZAU, Thank you for the kind feedback! We’re happy to hear you enjoyed the relaxed atmosphere and felt no pressure during your visit. It’s great to know our sales team made the experience both informative and genuinely friendly. We truly appreciate you choosing Toyota of Scranton and hope to see you again in the future! Warm regards, ~The Sales Team Toyota of Scranton

1
2
...
566