Josiah Gatewood

Toyota of Scranton responded

Thank you, Young! We’re so glad you had a great experience and were especially happy with your vehicle when it was returned to you. We appreciate you sharing this with us! Warm Regards, The Toyota of Scranton Team

Toyota of Scranton responded

Getting familiar with a new Tacoma can come with plenty of questions, so we’re glad you’ve been able to count on our team for the information you needed. We hope you’re enjoying the truck and getting more comfortable with everything it has to offer. Thank you for taking the time to share this! Warm Regards, The Toyota of Scranton Team

Toyota of Scranton responded

LouLou11162, coming back to the same person for vehicle after vehicle says a lot about the trust you’ve built with Doug over the years. We love hearing that he’s been such an important part of so many of your purchases and that you continue to feel good about coming back to Toyota of Scranton. Thank you for sharing this with us! With Gratitude, The Toyota of Scranton Team

Toyota of Scranton responded

MAURICEMH, Thank you for your outstanding review! We truly appreciate your kind words about our customer service, professionalism, hospitality, communication, and team. It's wonderful to know you had such a positive experience and found value in both our staff and our pricing. Your feedback means so much to all of us at Toyota of Scranton. Thank you for choosing our dealership, and we look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Hi GUMP33073, Thank you for your wonderful review! We’re delighted to hear that you and your wife felt so well taken care of during your visit. Creating a comfortable, welcoming environment is just as important to us as providing professional service, so it’s great to know the refreshments, waiting area, and our team helped make your experience memorable. Your comparison to Manhattan certainly made us smile! We truly appreciate your kind words and look forward to welcoming you both back to Toyota of Scranton in the future. Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Hi Tony, Thank you for your continued loyalty and for taking the time to share your experience! We're honored to be your preferred dealership and truly appreciate your kind words. Providing professional, courteous service and clear communication while helping our guests find the right vehicle is exactly what we strive for. Thank you for choosing Toyota of Scranton—we look forward to serving you for many years to come! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

JEISSONCASTROC, Thank you for your wonderful review! We are delighted to hear that you received excellent service and that our team was able to make the process easy and comfortable for you. Providing clear communication and a welcoming experience for all our guests, including our Spanish-speaking customers, is very important to us. We truly appreciate your feedback and thank you for choosing Toyota of Scranton. We look forward to serving you again in the future! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

JOSEPH88, Thank you for your review! We're glad to hear your truck-buying experience was great and that our team was easy to work with throughout the process. Making the purchase experience straightforward and enjoyable is always our goal. We appreciate your business and your kind words. Enjoy your new truck, and thank you for choosing Toyota of Scranton! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

KAIELLOS, Thank you for your wonderful review! We are delighted to hear that our team was helpful and made you feel welcome throughout your purchase experience. Buying a vehicle is an important decision, and we appreciate the time you spent with us. We're especially glad you enjoyed our café and hospitality while you were here. Most importantly, congratulations on your beautiful new vehicle! Thank you for choosing Toyota of Scranton, and we wish you many happy miles ahead. Enjoy your new ride! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

LFERRY21, Thank you for the wonderful review! We're delighted to hear that you had an awesome customer service experience. Taking great care of your Toyota Tacoma is important to us, and we're grateful for the trust you place in our team. We appreciate your kind words and look forward to seeing you again soon. Safe travels until then! Take care, ~The Service Team Toyota of Scranton