Josiah Gatewood
Josiah Gatewood at Toyota of Scranton

Josiah Gatewood

Service Communication Center

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.7
9 Reviews
4.7

9 Reviews

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9 Reviews of Josiah Gatewood

April 28, 2026

Dealership Rating
Employee Rating

The fact i was able to get what i wanted and it was a smooth transaction made my life easier More

by SPAZTITUS10
Recommend Dealer
Yes
Apr 29, 2026

Toyota of Scranton responded

Hi SPAZTITUS10, Thank you for your great review. We’re so glad we were able to help you get exactly what you wanted and make the process smooth and easy. That’s the kind of experience we strive to provide for every guest. We truly appreciate your business and your kind words. Enjoy your new vehicle, and we look forward to helping you again in the future. Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

March 30, 2026

Dealership Rating
Employee Rating

I’ve purchased several vehicles from Toyota of Scranton and always had a pleasant experience. My salesperson Jeff was awesome! He was very accommodating, knowledgeable and had a great sense of humor! An More

by TRACEYBLAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Marco Valenti

Mar 31, 2026

Toyota of Scranton responded

Hi TRACEYBLAD, Thank you so much for your continued trust and for taking the time to share such a thoughtful review! It truly means a lot to all of us. We’re so glad to hear that Jeff, Andrew, Mark, and Marco each played a part in making your experience both enjoyable and seamless. Your kind words about their knowledge, professionalism, and personal touch reflect exactly what we strive for every day. It’s also wonderful to know you feel confident not only in our sales process, but in our service and body shop as well. We sincerely appreciate your loyalty over the years and your recommendation—it means more than you know. Thank you again for being such a valued part of our Toyota of Scranton family! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

March 24, 2026

Dealership Rating
Employee Rating

I have always had a great experience with Toyota of Scranton. The salespeople, the maintenance crew, the administration and the financial department are all first class. More

by WCARTER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Jo Preno, Kacie Greico , Andrew Weinberger

Mar 25, 2026

Toyota of Scranton responded

WCARTER22, Thank you so much for your kind words and for taking the time to share your experience with us. It truly means a lot to hear that every part of your visit—from sales to service to finance—has consistently met your expectations. We’re proud of our entire team and their commitment to providing a first-class experience, and it’s wonderful to know that it shows. We appreciate your continued trust in Toyota of Scranton and look forward to seeing you again in the future! Warm regards, Mary Jo Preno Vice President of Guest Experience

March 17, 2026

Dealership Rating
Employee Rating

Really got on my level and didn’t talk down explained a lot and made me feel important and comfortable along with my family who also tagged along More

by RAFAEL.A.RUIZ1105
Recommend Dealer
Yes
Mar 17, 2026

Toyota of Scranton responded

RAFAEL.A.RUIZ1105, Thank you so much for sharing this—it really means a lot. We’re glad our team took the time to meet you where you were, explain everything clearly, and make both you and your family feel comfortable and valued. That’s exactly the experience we want every guest to have. We truly appreciate you choosing Toyota of Scranton and hope to see you again down the road! Warm regards, MJ Preno Vice President of Guest Experience

January 26, 2026

Dealership Rating
Employee Rating

Salesman was excellent inviteing information was excellent he was also friendly, great communication dealership is also great More

by BEROGAN2002
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Toyota of Scranton responded

BEROGAN2002, Thank you for your feedback! We’re so glad to hear that your salesperson was friendly, informative, and communicated clearly throughout your experience. Providing excellent service and great communication is very important to us, and we’re happy to know the dealership met your expectations as well. We truly appreciate you choosing Toyota of Scranton and look forward to assisting you again in the future. Warm regards, MJ Preno Vice President of Guest Experience

January 14, 2026

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Employee Rating

Nice facility, great people, they treat customers right. Knowledgeable staff and convenient location. Nice to have snacks and drinks on site. More

by JIMCANUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Higgins, Matthew Edwards

Jan 14, 2026

Toyota of Scranton responded

JIMCANUCK, Thank you for the kind words and for choosing Toyota of Scranton for your service needs. We’re glad you enjoyed the facility, found our team knowledgeable, and felt well taken care of—that’s exactly the experience we aim to provide. We’re also happy the snacks and drinks made your visit a bit more comfortable. We truly appreciate your feedback and look forward to seeing you again. Warm regards, ~The Service Team Toyota of Scranton

January 03, 2026

Dealership Rating
Employee Rating

Jeremiah Kimmel was my sales professional and I was definitely satisfied by his help and how he worked with me. More

by MARYJCOOPER
Recommend Dealer
Yes

Other Employees Tagged: Jeremiah, Kimmel

Jan 06, 2026

Toyota of Scranton responded

MARYJCOOPER, Thank you for sharing your experience! We’re glad to hear you were satisfied with the help and support Jeremiah provided throughout your visit. I’ll be sure to pass along your kind words to him. We truly appreciate you choosing Toyota of Scranton and look forward to assisting you again in the future. Mary Jo Preno Vice President of Guest Experience

December 30, 2025

Dealership Rating
Employee Rating

Great atmosphere. No pressure to buy. Knowledgeable sales rep. Genuinely friendly. A very positive experience. More

by GIZAU
Recommend Dealer
Yes
Dec 31, 2025

Toyota of Scranton responded

Hi GIZAU, Thank you for the kind feedback! We’re happy to hear you enjoyed the relaxed atmosphere and felt no pressure during your visit. It’s great to know our sales team made the experience both informative and genuinely friendly. We truly appreciate you choosing Toyota of Scranton and hope to see you again in the future! Warm regards, ~The Sales Team Toyota of Scranton

November 08, 2025

Dealership Rating
Employee Rating

Polite and caring service with knowledgeable staff in a timely manner dedicated staff and punctual More

by NAJMA_KASHIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2025

Toyota of Scranton responded

NAJMA_KASHIF, Thank you so much for sharing your experience with us! We’re glad to hear you found our team polite, caring, and knowledgeable — and that your service was completed in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future. 😊 -Team Toyota of Scranton

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