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Toyota of Scranton
Scranton, PA
4,959 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,959 reviews
February 25, 2022
Outstanding experience overall. Brian (Burgess) helped me every step of the way. He was extremely professional, knowledgeable, and no pressure. Will absolutely be recommending Toyot Brian (Burgess) helped me every step of the way. He was extremely professional, knowledgeable, and no pressure. Will absolutely be recommending Toyota of Scranton and Brian to friends and family. More
by CMACK2910
Verified Customer
Helpful February 25, 2022
Confirmation of their malfeasance and thievery, is taking off $15,000 they overcharged on financing, they also had to reimburse me having charged me for DMV twice, and after my complaint, finally gave my Vet off $15,000 they overcharged on financing, they also had to reimburse me having charged me for DMV twice, and after my complaint, finally gave my Veterans discount previously mentioned! Worse: Salesman is their Executive Financial Consultant Rich LaRusso. A double-minded man(business) is UNSTABLE in all of their ways! Lack of integrity, moral ethics and honesty. The pall of deception has disallowed any pleasure I should have experienced looking for my first new vehicle. A $29,999 used 2019 Tacoma they charged me $48,623 in collusion with Ally financing established rapport agent Diana. After paying over $9,000, I might have enough equity to trade in this used Tacoma. Attempting to have them remedy has been a strenous nightmare that NO consumer should endure! Shame on them. I'm searching for an honest dealer. They are not an option in anyyy aspect. Deplorable Salesmanship. Devious and epitome of dishonesty. Righting their wrong would have been buying the Tacoma back in full! Reaping as sown sometimes takes time, but my reward is integrity instilled by my Mother. I will be rewarded for their dirty deeds, and they... May keep their ill gotten gain practices. More
by USCT22ND
Employees Worked With
Other Employees :
Gary Rogari, Mary Jo Preno, Ken Walley, Alyssa Esteras, Brendan Reilly, Bryan Matarese
February 24, 2022
I brought my truck in to get the exhaust manifold and exhaust pipe replaced. I was told it would be a 1-day fix, but it ended up being two days. They provided me with a rental free of charge which I did exhaust pipe replaced. I was told it would be a 1-day fix, but it ended up being two days. They provided me with a rental free of charge which I did like, and the work that was to be done was done, HOWEVER, now the roaring sound from the broken exhaust pipe has been replaced with a buzzing sound coming from the same area, almost like a playing card stuck in a bicycle spoke. This sound did not exist before the exhaust pipe broke. More
by JACOBBLISS93
Employees Worked With
February 24, 2022
The salesman was very good. The entire experince was very good. They searched and we received a very good interest rate as well The entire experince was very good. They searched and we received a very good interest rate as well More
by RODNEY24
Employees Worked With
February 23, 2022
Very friendly professional is done in a timely matter always came by and provided information on how long it would take before the service was done very knowledgeable and enjoyed the lounge while waiting always came by and provided information on how long it would take before the service was done very knowledgeable and enjoyed the lounge while waiting More
by slammer
Employees Worked With
Other Employees :
Alyssa Esteras, Travis Langlois, Curt Manck
February 22, 2022
David, who was assigned to my car, was amazing. He kept me informed to all that was happening when I went in for service call. He explained all that needed to be done and the cost. Kept me updat He kept me informed to all that was happening when I went in for service call. He explained all that needed to be done and the cost. Kept me update as to the progress and even helped me since my phone to my car. More
by ROBERTREYNOLDS123
Employees Worked With
