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Toyota of Scranton

Scranton, PA

4.7
4,959 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 4,959 reviews

February 22, 2022

Stopped in on the way to another dealership and ended up with a beautiful RAV4, a few hours later. We were treated very well, including lunch at the cafe. An all-around wonderful buying experience. More

by MELISSA.MONTE341
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jax Gonsky
Feb 22, 2022 -

Toyota of Scranton responded

Congratulations Melissa! We are thrilled all went well and you now own a new RAV4. Enjoy. So happy you had an outstanding experience. Take care.

February 22, 2022

Great service when I had an emergency! Very helpful and kind throughout the day to fix my truck!!! More

by Zenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Toyota of Scranton responded

Zenee, we are here to assist you with your automotive needs. Thank you for sharing your service story! We are grateful to know we earned 5 stars. Many thanks. Take care.

February 21, 2022

Great team l will never buy another brand of vehicle. Toyota is a great vehicle More

by DODGERBLUE33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ebrahim Evertsz/5 stars, Howard Sweeny
Feb 21, 2022 -

Toyota of Scranton responded

Dodgerblue33, thank you for your 5 star rating and very favorable comments regarding your experience. Enjoy your new vehicle. Take care.

February 21, 2022

They sold me a used Tacoma with a broken exhaust manifold and broken exhaust system as well as bad tire pressure sensors. As I write this review, the truck is being worked on and I’ve been told I would not h More

by JACOBBLISS93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Toyota of Scranton responded

Jacobbliss, thank you for taking the time to offer your feedback on your recent purchase. We do appreciate it, and will share with our team. Thank you for your comments on the ease of working with us and our staff. Hope you have your vehicle back soon! Thanks again. Take care.

February 21, 2022

I like the fact that when I'm looking to buy a vehicle, I can always find what I'm looking for there. More

by DAVSEL55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Feb 21, 2022 -

Toyota of Scranton responded

DAVSEL55, Thank you! We are grateful you took the time to provide feedback and rated your experience. We are delighted you enjoy working with our team. All the best to you. Take care.

February 20, 2022

We couldn't have felt more at ease. Completely guided us through every step, and the time taken to go over the features of our new Rav4, well, I felt like he would have sat there as lon More

by Mmyers@timesshamrock.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Toyota of Scranton responded

Mmyers, we are happy to hear all went well when you were at our dealership purchasing your new vehicle. We want you to feel at ease and know we are only too happy to assist you. Thanks for your feedback and 5 star review. The team appreciates it. Take care.

February 20, 2022

Went in to look at some vehicles and a few hours later I took one home. Best car buying experience I have ever had. Corey and Rich were fast, efficient and did everything to make the deal happen. I highl More

by Robmart33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Toyota of Scranton responded

Thank you, Robmart33 for your perfect, 5 star review and recommendation. We are delighted you enjoyed working with Corey and Rich during your car buying experience. Thanks for taking the time to share your story. Take care.

February 18, 2022

Sales Service Finance all work together expertly to give me a great car purchasing experience Thanks More

by TAD024
Recommend Dealer
Yes
Employees Worked With
Jake Warrington Sales five stars
Feb 18, 2022 -

Toyota of Scranton responded

TAD024, thank you for your kind words regarding our team and your experiences at our dealership. It is appreciated. Take care

February 17, 2022

Tough buying a vehicle during the pandemic - so used to walking the lot and checking out all the different models.. Brian was very helpful in looking up models to see what was coming in and ultimately find More

by Anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese
Feb 17, 2022 -

Toyota of Scranton responded

Thank you, Anna for your feedback on your buying experience. We are delighted our team was so helpful and you are in a vehicle that suits your needs. Enjoy your RAV4. Take care.

February 17, 2022

Service was outstanding and Chris was very polite. . GREAT JOB! always feel that I'm treated fairly. They have a comfortable environment that you don't mind waiting in. More

by TEX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wagner
Feb 18, 2022 -

Toyota of Scranton responded

Tex, We are grateful for the opportunity to service your vehicle. We are happy your experience with Chris went well and you enjoy our waiting area. Thanks for taking the time to let us know. Take care.

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