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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,490 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,490 reviews

April 27, 2022

The service center, sales, and unfortunately the collision center, we’re all extremely helpful. Their professionalism is unmatched in northeastern Pennsylvania. I highly recommend Toyota of Scranton More

by SMITHPT901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan in Service, Maxx Broden, Curt Manck
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Apr 27, 2022 -

Toyota of Scranton responded

SMITHPT901, Thank you for taking the time to provide feedback on your recent experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 27, 2022

Always so helpful and very friendly when you need an appt and bring in the car. More

by 117VANWHY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2022 -

Toyota of Scranton responded

117VANWHY, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 26, 2022

The experience was very friendly and cozy. they made me feel like I can ask them anything. They answered all my questions and gave me information that was very helpful. More

by WILSONMALIKAH
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
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Apr 26, 2022 -

Toyota of Scranton responded

WILSONMALIKAH, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 26, 2022

Joe is very good at what he does! The process was easy! Great overall staff! More

by SJC6036
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
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Apr 27, 2022 -

Toyota of Scranton responded

SJC6036, Thank you for taking the time to let us know about your buying experience. We are happy to know Joe,Jr. was so helpful and you enjoy working with Joe. We value you as our customer and look forward to a long time relationship. Take care, MJ Preno VP of Guest Experience

April 26, 2022

The service department staff was very friendly and knowledgeable regarding my vehicle's needs. I highly recommend them. More

by CAROLCOWS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. Wallace
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Apr 27, 2022 -

Toyota of Scranton responded

Hi Carol, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 25, 2022

Great service product knowledge and most importantly desire to Sastify the customer pre and post sale More

by ACRAHALL5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Toyota of Scranton responded

ACRAHALL5, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 25, 2022

This was my first time purchasing a Toyota and the entire experience was awesome. Corey Boynton made it very easy to do business with Toyota of Scranton. Everyone at the dealership made me feel welcome; it More

by Mark P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Toyota of Scranton responded

Mark P, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 25, 2022

The service was excellent. The staff was friendly and courteous. This is the third vehicle I have purchased at this dealership. I've never had a bad experience. More

by chd18508
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Toyota of Scranton responded

chd18508, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 25, 2022

Can't say a single bad thing about this dealership. Very clean friendly environment apparently they are doing all things correctly if this is not my 1st vehicle off them More

by CassieHayes92004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2022 -

Toyota of Scranton responded

Hi Cassie, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We all appreciate your loyalty to our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

April 25, 2022

very satisfied the work took a little longer than planned but overall satisfied and very grateful and would recommend toyota of scranton to perspective car buyers. More

by NOFLEAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forgot name collision department
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Apr 26, 2022 -

Toyota of Scranton responded

NOFLEAS1, Thank you for taking the time to provide feedback on your recent experience at our Collision Center. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

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