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Toyota of Scranton

Scranton, PA

4.7
5,470 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,470 reviews

December 30, 2021

Friendly and helpful service and sales. None of the best dealerships I have been at. More

by CLSKY120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Jan 04, 2022 -

Toyota of Scranton responded

Thank you for recognizing our dealership as one of the best. We all appreciate it, CLSKY120, as well as the 5 star rating. Take care.

December 30, 2021

I had an excellent experience from the minute I walked in the door until I drove off in my new Highlander. I dealt with Joe and George in sales and then Howard and Ryan in finance. They were all so nice to More

by ROSEEMMETT
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Jan 04, 2022 -

Toyota of Scranton responded

roseemmett, enjoy your new Highlander...it is an amazing vehicle. Thank you for sharing your feedback regarding your buying experience. We are happy you enjoyed working with the sales team. Welcome to the Toyota of Scranton family. Take care.

December 30, 2021

Rich LaRussa and staff are extremely professional and knowledgeable. We love our vehicle and recommend this dealership. More

by NIKOSKYLAR8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hedden
Jan 04, 2022 -

Toyota of Scranton responded

NIKOSKYLAR8, thank you. We appreciate you taking the time to let us know about your buying experience. Our sales team is the best. Rich LaRussa heads up the team in our finance department, and he does an amazing job. Enjoy your new vehicle. Take care.

December 29, 2021

He is very patient and helpful. Best service manager that we have delt with in the 8 years of coming here. More

by COLT132323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Toyota of Scranton responded

colt132323, thank you for sharing your story about your recent service visit. We are delighted you enjoy working with David and please know you can request to continue working with him. Just make sure you ask to work with David. Thanks again.

December 29, 2021

I just think they are over priced on services and they always try to get people to get services that are not necessary thats where the big prices are. More

by Dar1670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Toyota of Scranton responded

Dar1670, thank you for your feedback on your recent service visit. Your comments will be shared with our service team. We do appreciate you taking the time to share your thoughts regarding the experience. Take care.

December 27, 2021

This dealership was very patient and accommodating with my questions. The staff was friendly and helpful. The process for getting my new lease was easy and quick. More

by CHRISTENROSE143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Toyota of Scranton responded

Christen, many thanks for your feedback regarding your leasing experience. We are happy to know the process was quick and easy. That is our goal. Take care.

December 27, 2021

We found a quality pre owned SUV at the dealership. We had been shopping other places for weeks and found nothing we liked. Low and behold good things comes to they who wait. We found the SUV we wanted. More

by JIMHELVESTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Toyota of Scranton responded

Jim, great news. We are delighted you found the SUV of your liking. Enjoy for many miles. Take care.

December 26, 2021

They were very pleasant to work with.. I had concerns of being financed and they were able to find a bank to work w us More

by RMJ080820032
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wagner
Dec 28, 2021 -

Toyota of Scranton responded

RMJ, enjoy your new vehicle. Thank you for sharing your comments on your buying experience. We are thrilled all went well. Take care.

December 22, 2021

Very friendly people very helpful,and always have my car ready when they said they would. And it quite convenient to use the shuttle service when needed. More

by PHILSWEENEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Toyota of Scranton responded

Phil, many thanks for taking the time to share your feedback on your recent service visit. We are thrilled all went well. Take care.

December 21, 2021

It has been amazing at Toyota. I have found what I needed. Good treatment. Happy with the Sales man whose has always been helpful More

by MRIVERA0461
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Toyota of Scranton responded

MRIVERA0461, We are delighted you found what you needed at our dealership. Thank you for taking the time to let us know. Our sales team is the best and they work very hard at providing excellent service. Take care.

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